Shawn Beames
Herington,KS
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Ampride and Pizza Hut. Excels in verbal communication and material handling, demonstrating a keen willingness to learn and attention to detail. Achieved a significant reduction in cash discrepancies and fostered a positive work environment, contributing to business growth and improved efficiency.
Overview
16
16
years of professional experience
Work History
Laborer
Oswald Manufacturing
12.2023 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Assistant Manager
Ampride
05.2013 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Assistant Manager
Pizza Hut
03.2009 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Diploma -
Herington High School
Herington, KS05.1998
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Job site cleanup
- Punctual and reliable
- Job site safety
- Material handling
- Repetitive work
- Truck loading and unloading
- Job site organization
- Safety procedures
- State Driver's license
- Equipment operation
- Safe vehicle operation
- Vehicle unloading and loading
- Basic carpentry
- Clean driving record
- Lawn and grounds maintenance
- Painting
- Trash collection
- Tool retrieval
- Light carpentry
- Snow removal
- Drywalling
- Flooring installation
- Plumbing
- Hand and power tools
- Proper lifting techniques
- Verbal and written communication
- Debris removal
Timeline
Laborer
Oswald Manufacturing
12.2023 - 12.2024
Assistant Manager
Ampride
05.2013 - 09.2024
Assistant Manager
Pizza Hut
03.2009 - 05.2019
Diploma -
Herington High School