Sole Proprietor
Urban Bear Window Cleaning & Landscaping
Cortez, Colorado
03.2020 - Current
- Managed customer accounts, including billing and collections.
- Set pricing structures according to market analytics and emerging trends.
- Built and enhanced relationships with clients to boost revenue.
- Identified customers' individual needs by asking open-ended questions and gathering relevant information.
- Cleaned windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
- Kept accurate records of jobs completed along with any additional notes concerning customer requests or issues encountered during the job.
- Responded promptly to customer inquiries about services offered.
- Followed all safety protocols while working on high rises or multi-story buildings.
- Developed effective relationships with customers by providing excellent service.
- Maintained and operated landscaping equipment, such as mowers, trimmers, edgers, blowers, and chain saws.
- Removed debris from yards and disposed of it in designated areas.
- Transported materials to job sites using trucks or trailers when necessary.
- Improved yard landscaping by addressing grass, trees, bushes and weeds.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.