Shawn Bell
DeLand
Summary
Dynamic Customer Service Assistant with proven expertise at a neighborhood thrift store, excelling in point-of-sale systems and effective communication. Enhanced customer experiences through strategic visual merchandising and staff training, while actively participating in community outreach. Recognized for maintaining a clean, organized environment that boosted customer satisfaction and safety.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
neighborhood thrift store
DeLand
12.2021 - Current
- Assisted customers in finding items and answering inquiries about products.
- Processed transactions using point-of-sale systems efficiently and accurately.
- Organized merchandise on sales floor to enhance customer shopping experience.
- Maintained clean and orderly store environment to ensure safety and accessibility.
- Provided training and support to new staff on store policies and procedures.
- Participated in community outreach events to promote store initiatives and values.
- Loaded and unloaded deliveries while adhering to safety and handling protocols.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
Skills
- Point-of-sale systems
- Customer relationship management
- Visual merchandising
- Inventory management
- Staff training
- Effective communication
Timeline
Customer Service Assistant
neighborhood thrift store
12.2021 - Current