Shawn Benitez
Tucson,AZ
Summary
Strong leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
DXC Office Manager
DXC Technology
06.2014 - Current
- Devised and implemented safety programs, company supported SOP's outlining employee responsibilities, and customer supported tasks.
- Managed daily activities, assigned tasks to specific technicians and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Responsible for developing talent to fit into our employee structure thru mentoring and training
- Monitored ticket resolution rates, managing SLA requirements with our customer
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Led daily/weekly meetings to coordinate support efforts across multiple departments.
Warehouse Supervisor
Barlow Delivery
03.2011 - 07.2014
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Managed merchandise inventory transactions.
- Kept detailed records of inventories and merchandise inventory transactions.
Active Duty Soldier
US Army
09.1999 - 12.2011
- Train, Lead and mentor soldiers in Garrison and during combat operations
- Conducted and Lead Logistical patrols in OIF/OEF
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ04.2023
Skills
- Active DOD Secret Clearance
- Scheduling
- Cybersecurity
- Technical Proficiency
- Database Administration
- Employee Coaching and Mentoring
- Project Management
- Conflict Management
- Word/Excel
- Office365
Timeline
DXC Office Manager
DXC Technology
06.2014 - Current
Warehouse Supervisor
Barlow Delivery
03.2011 - 07.2014
Active Duty Soldier
US Army
09.1999 - 12.2011
Bachelor of Science - Management
University of Phoenix
Similar Profiles
Syed NadeemuddinSyed Nadeemuddin
Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)
Henry Arthur VincentHenry Arthur Vincent
Client Capability Lead at DXC Technology, DXCClient Capability Lead at DXC Technology, DXC
Nikhil C TNikhil C T
Business Analyst / Manual QA Tester at DXC Technology/Fidelis Technology Services Pvt LtdBusiness Analyst / Manual QA Tester at DXC Technology/Fidelis Technology Services Pvt Ltd
Deepan Kumar SDeepan Kumar S
Associate Manager in Supply Chain Management at DXC TechnologyAssociate Manager in Supply Chain Management at DXC Technology
Martina ChoeMartina Choe
Endoscopy Technician at St Joseph's HospitalEndoscopy Technician at St Joseph's Hospital