Shawn Benson
Avon,IN
Summary
Seasoned Supervisor/Security Guard with a proven track record at Contemporary Services Corporation, excelling in staff management and workflow optimization. Demonstrated ability to enhance team morale and efficiency, leveraging skills in analytical thinking and conflict resolution. Expert in policy enforcement and fostering positive client relations, significantly contributing to a secure and productive environment.
Overview
5
5
years of professional experience
Work History
Supervisor/Security Guard
Contemporary Services Corporation
Indianapolis, IN
07.2022 - Current
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on company policies, job duties, and performance expectations.
- Directed and supervised team of 10 to 13 employees in daily operations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Security Guard
ESG
Indianapolis, IN
01.2020 - 07.2022
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Maintained order during special events such as concerts and conferences.
- Provided customer service assistance to staff and visitors in a professional manner.
- Searched bags manually to identify prohibited items and contraband.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Education
High School Diploma -
Bloomington High School North
Bloomington, IN06-2019
Skills
- Policy enforcement
- Workflow management
- Goal oriented
- Staff discipline
- Team building
- Analytical thinking
- Priority management
- Staff management
- Employee motivation
- Documentation and reporting
- Customer service
- Safety protocols
- Conflict resolution
- Attention to detail
- Negotiation
- Complex Problem-solving
Timeline
Supervisor/Security Guard
Contemporary Services Corporation
07.2022 - Current
Security Guard
ESG
01.2020 - 07.2022
High School Diploma -
Bloomington High School North
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