Shawn Berlangieri
Bloomfield,NJ
Overview
4
4
years of professional experience
Work History
Account Manager
Coca Cola Bottling
Monmouth Junction, NJ
07.2019 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Educated clients on new products (flavors, brands) and updated account information to maintain high standards of client service.
- Introduced new processes to improve account and market tracking for better data analysis.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Managed 10-15 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Capitalized on emerging trends in customer preferences and marketplaces.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Sales Associate
Target
Clifton, NJ
11.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NJ06.2018
Skills
- Verbal and Written Communication
- Opportunity Identification
- Revenue Growth
- Persuasive Negotiations
- Acquisition and Retention Strategies
- Teamwork and Collaboration
- Time Management
- Lead Generation
- Microsoft Office
- Strategic Account Planning
- Overcoming Objections
- Customer Service
- Sales Meetings and Orientations
- Profit and Loss Accountability
- Professional Integrity
- Strategic Selling
- Financial Management and Reporting
Timeline
Account Manager
Coca Cola Bottling
07.2019 - Current
Sales Associate
Target
11.2018 - 07.2019
High School Diploma -
Bloomfield High School