Shawn Berridge
Lewis Center
Summary
Results-driven District Manager with a proven track record of enhancing operational efficiency and sales performance across 32 stores. Expertise in data analysis and team coaching supports strategic business growth.
Overview
26
26
years of professional experience
Work History
Licensed Stores District Manager
STARBUCKS COFFEE COMPANY
Columbus
02.2017 - 10.2025
- Lead a Portfolio of 32 stores throughout the State of Ohio.
- Responsible for over $23 million in annual sales.
- Provided consultation and managed relationships for six companies throughout Ohio.
- Analyzed sales data to identify trends and drive strategic decision-making.
- Managed company and store performance through regular coaching and feedback sessions.
- Collaborated with regional leaders to align business objectives with company standards.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Store Manager
STARBUCKS COFFEE COMPANY
Columbus
10.2011 - 02.2017
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led daily store operations and ensured compliance with company standards.
- Trained and mentored staff to enhance customer service skills.
- Managed inventory levels and ordered supplies to meet demand.
- Implemented promotional campaigns to drive customer engagement.
- Conducted regular staff meetings to communicate updates and expectations.
General Manager
Thomas and King Inc
Columbus
03.2004 - 03.2011
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Regional Manager
Bill Knapp's
Detroit
06.1999 - 01.2004
- Oversaw daily operations across a portfolio of 16 restaurants.
- Facilitated communication between corporate headquarters and regional teams.
- Analyzed sales reports to identify trends and improve performance strategies.
- Led team meetings to align goals and share best practices across locations.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Managed regional operations including inventory control, staffing levels, and customer service.
- Conducted performance evaluations for restaurant managers and staff.
- Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
- Minimized turnover through effective training and employee engagement programs.
Education
High School Diploma -
Midland High School
Midland, MI06-1996
Skills
- Business acumen and problem solving
- Strategic planning and prioritizing
- Data and metrics analysis
- Communication and collaboration
- Coaching for performance and development
- Team building
- Customer relationship management
- Goal setting and performance metrics
- Policies and procedures
- Operational improvement
- Leadership development
- Territory management
Timeline
Licensed Stores District Manager
STARBUCKS COFFEE COMPANY
02.2017 - 10.2025
Store Manager
STARBUCKS COFFEE COMPANY
10.2011 - 02.2017
General Manager
Thomas and King Inc
03.2004 - 03.2011
Regional Manager
Bill Knapp's
06.1999 - 01.2004
High School Diploma -
Midland High School