Highly focused and meticulous professional with 8 years of administrative experience. Extensive experience in military protocols and HR systems, demonstrating proficiency in logistics, customer service, and team management. Adept at preparing and validating order requests, resolving discrepancies, and ensuring compliance with strict standards. Known for strong organizational skills, critical thinking, and effective communication, aiming to leverage expertise in a supportive and dynamic environment. Holds an active Security Clearance.
Supervisor: Mr. Thomas Fenn (757) 878-3320
Hours per week: 40 hours
Prepare and validate order requests, ensuring full compliance with military protocols and minimizing processing errors. Provide comprehensive customer service via phone, email, and in-person, coordinating with unit personnel to resolve issues promptly. Conduct briefings on military HR topics; access automated systems (IPPS-A, INPROC/OUTPROC, TRANSPROC, ATRRS, EFMP); review documents for accuracy; resolve discrepancies. Make updates to emergency and casualty documents; manage personnel records in iPERMS. Coordinate and process Soldier interviews, personnel actions, automated checklists; maintain strict confidentiality of personnel records.
Managed administrative operations for military personnel, including document processing and meeting coordination. Organized presentations and recorded meeting minutes, improving communication and information retention. Provided customer service to military personnel in field and garrison settings, enhancing satisfaction and operational support. Processed cash register transactions, reconciled earnings, and deposited funds to maintain financial accountability.
Requested, received, and accounted for subsistence items; maintained food service, storage, and preparation areas to strict sanitation standards. Scheduled and received deliveries; maintained budget adherence; accurately recorded deliveries and shortages. Fostered positive relationships with suppliers and team members, ensuring smooth operations.