Shawn brooks

• Managed day-to-day business operations.
• Bid proposals, job costing, billing, subcontractor coordination in addition to onsite work.
• Maintained customer satisfaction by providing high-quality services and timely communication.

• Managed day to day business operation's, including contract reviews, custom pricing, subcontractor/ supplier negotiations, oversite of upcoming and current projects, warranty allocation,
• Enhanced team performance by encouraging a positive and supportive team culture among staff and trade partners.
• Collaborated with staff and trade partners to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, strong trade ally relationships and open channels of communication.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication.

3 years residential installation. followed by 8 years commercial project management and 12 years residential sales/ management. During this time my duties included, material take-offs, heat loss calculations, project bids, job costing, project management, training and contractor relations.