Shawn Broussard
Jarratt,VA
Summary
Dedicated Banquet Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Professional hospitality leader prepared for role that demands high standards and results-driven management. Proven ability to organize and execute seamless events, ensuring guest satisfaction and operational efficiency. Valued for collaborative efforts and flexibility in adapting to changing event needs, while showcasing strong communication and organizational skills.
Overview
27
27
years of professional experience
Work History
Banquet Captain
The Country Club of Petersburg
03.2024 - Current
Ce0
Channel Zero Entertainment Llc
03.2017 - Current
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Professional in Dj/Entertainment
- Carried out events for clients both commercial and private
Chef De Cuisine
Centerplate, A Sodexo
01.2013 - 02.2017
- Forecasted seasonal staffing levels and interviewed and hired new staff members.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Scheduled and supervised all kitchen employees such as dishwashers and waiters.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Collaborated with staff members to create meals for large banquets.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Created recipes and prepared advanced dishes.
- Placed orders to restock items before supplies ran out.
Banquet Manager
Hilton Garden Inn Hotel
06.2012 - 12.2013
- Delegated tasks to staff members to maximize production under tight deadlines.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
- Supervised and mentored kitchen and serving staff.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Liaised with catering department about event changes and implemented requested adjustments.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Interpreted instructions to schedule and set up events to client specifications.
- Directed and managed banquet functions for 50-person event.
- Oversaw day-to-day operations of 100-room hotel with staff of 15 employees.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Assitant Banquet Manager
The Commonwealth Club
03.2004 - 06.2009
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
- Liaised with venue management to monitor logistics and timelines.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Supervised and mentored kitchen and serving staff.
- Interpreted instructions to schedule and set up events to client specifications.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Banquet Server
The Omni Hotel
10.1998 - 12.2002
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Executed synchronized meal service simultaneously serving multiple guests.
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
- Prepared serving and appetizer trays and set tables at diverse events.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Checked identification for minimum age for sale of alcoholic beverages.
Banquet Manager
Richmond Marriott West
06.2000 - 07.2002
- Delegated tasks to staff members to maximize production under tight deadlines.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
- Supervised and mentored kitchen and serving staff.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Interpreted instructions to schedule and set up events to client specifications.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Education
Associate of Science - Hospitality And RestaurantManagement
University of Phoenix
Tempe, AZ08.2012
Skills
- Organization and Time Management
- Self-Motivated
- Excellent Communication
- Planning and Coordination
- Dependable and Responsible
- Teamwork and Collaboration
- Team member development
- Corporate event management
- Beverage management
- Food station setup
Timeline
Banquet Captain
The Country Club of Petersburg
03.2024 - Current
Ce0
Channel Zero Entertainment Llc
03.2017 - Current
Chef De Cuisine
Centerplate, A Sodexo
01.2013 - 02.2017
Banquet Manager
Hilton Garden Inn Hotel
06.2012 - 12.2013
Assitant Banquet Manager
The Commonwealth Club
03.2004 - 06.2009
Banquet Manager
Richmond Marriott West
06.2000 - 07.2002
Banquet Server
The Omni Hotel
10.1998 - 12.2002
Associate of Science - Hospitality And RestaurantManagement
University of Phoenix