Shawn Brown
United States
Summary
Organized and dependable candidate seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, managing multiple priorities with a positive attitude, excellent time management and problem-solving skills. Willingness to engage in added responsibilities to meet team and company goals.
Overview
17
17
years of professional experience
Work History
Scalehouse Attendant
Waste Management
Simi Valley, CA
01.2006 - 12.2022
- Operated weigh scales and issued tickets when necessary.
- Answered customer calls professionally and routed to appropriate person.
- Dispatched orders to drivers for efficiency.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Greeted customers and provided excellent service to internal and external clients.
- Enhanced overall productivity by implementing time-saving processes for handling paperwork associated with weight tickets.
- Reduced wait times for drivers by expediting the check-in process without compromising accuracy or safety standards.
- Contributed to waste reduction initiatives by identifying inconsistencies during the weighing process and recommending corrective actions as needed.
- Ensured accurate billing by verifying material weights and proper classification according to established guidelines.
- Maintained a clean and organized scale house, ensuring a safe working environment for all staff members.
- Monitored truck traffic flow to ensure timely processing of materials, avoiding unnecessary delays.
- Assisted in training new Scale House Attendants, sharing best practices and tips for success in the role.
- Supported environmental compliance efforts by adhering to regulatory requirements pertaining to waste management facilities.
- Demonstrated flexibility in work hours to accommodate fluctuations in business demands, contributing to seamless facility operations.
Guest Advocate
Target
Bakersfield, CA
10.2020 - 01.2021
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Education
High School Diploma -
Royal High School
Simi Valley, CA05-1985
Skills
- Reliability and punctuality
- Safety awareness
- Cash handling proficiency
- Safety Requirements
- Record Keeping Expertise
- Hazardous Waste Screening
- Customer Service
- Time Management
- Data Entry
Timeline
Guest Advocate
Target
10.2020 - 01.2021
Scalehouse Attendant
Waste Management
01.2006 - 12.2022
High School Diploma -
Royal High School