Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Brown

United States

Summary

Organized and dependable candidate seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, managing multiple priorities with a positive attitude, excellent time management and problem-solving skills. Willingness to engage in added responsibilities to meet team and company goals.

Overview

17
17
years of professional experience

Work History

Scalehouse Attendant

Waste Management
01.2006 - 12.2022
  • Operated weigh scales and issued tickets when necessary.
  • Answered customer calls professionally and routed to appropriate person.
  • Dispatched orders to drivers for efficiency.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Greeted customers and provided excellent service to internal and external clients.
  • Enhanced overall productivity by implementing time-saving processes for handling paperwork associated with weight tickets.
  • Reduced wait times for drivers by expediting the check-in process without compromising accuracy or safety standards.
  • Contributed to waste reduction initiatives by identifying inconsistencies during the weighing process and recommending corrective actions as needed.
  • Ensured accurate billing by verifying material weights and proper classification according to established guidelines.
  • Maintained a clean and organized scale house, ensuring a safe working environment for all staff members.
  • Monitored truck traffic flow to ensure timely processing of materials, avoiding unnecessary delays.
  • Assisted in training new Scale House Attendants, sharing best practices and tips for success in the role.
  • Supported environmental compliance efforts by adhering to regulatory requirements pertaining to waste management facilities.
  • Demonstrated flexibility in work hours to accommodate fluctuations in business demands, contributing to seamless facility operations.

Guest Advocate

Target
10.2020 - 01.2021
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
  • Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
  • Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.

Education

High School Diploma -

Royal High School
Simi Valley, CA
05-1985

Skills

  • Reliability and punctuality
  • Safety awareness
  • Cash handling proficiency
  • Safety Requirements
  • Record Keeping Expertise
  • Hazardous Waste Screening
  • Customer Service
  • Time Management
  • Data Entry

Timeline

Guest Advocate

Target
10.2020 - 01.2021

Scalehouse Attendant

Waste Management
01.2006 - 12.2022

High School Diploma -

Royal High School

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Shawn Brown