Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shawn Brown

Monmouth Junction

Summary

Qualified Process Guide with proven ability to streamline workflows and improve operational efficiency. Successfully led multiple process improvement initiatives, resulting in enhanced team productivity. Demonstrated expertise in process mapping and continuous improvement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

PROCESS GUIDE

AMAZON
01.2021 - Current
  • Responsible for independently managing operations and productivity in Node 1
  • Directed team operations include motivating a team of peers to meet and exceed performance expectations
  • Performed regular audits to ensure compliance with established procedures and guidelines.
  • Collaborated in the development and establishment of new operations, procedures, and the improvement of current dock practices
  • Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
  • Lead floor operations and tracked any missing company inventory before CPT
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Coordinated with management to deep dive current doc SOP
  • Responsible for the small group of new hires as Learning Ambassador- Subject matter expert on representing the company for first impression
  • Manage new hire experience with coaching to remove barriers and improve performance
  • Reduced error rates by implementing robust quality control measures within critical processes.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.


Substitute Teacher

Middlesex County Public Schools
08.2019 - 06.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.

TEACHER

HILLSBOROUGH COUNTY PUBLIC SCHOOLS
01.2010 - 12.2015
  • Spearheaded a 90% pass rate with students on graduation dependent aptitude test
  • Managed 180 students/athletes and parental relationships
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

Education

Master of Science - Business Administration

Keller Graduate School of Management
05-2011

Teacher Certification in Education - Teaching

Hillsborough Community College
Tampa, FL
07-2010

Bachelor of Science - Criminology

Florida State University
Tallahassee, FL
05-2002

Skills

  • Standard operating procedures
  • Coaching and mentoring
  • Collaborative mindset
  • Innovation and creativity
  • Verbal and written communication
  • Goal oriented
  • Relationship building
  • Training and mentoring

Certification


  • Secondary Education Certificate - Florida Department of Education.
  • Accounting Software Certification

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

PROCESS GUIDE

AMAZON
01.2021 - Current

Substitute Teacher

Middlesex County Public Schools
08.2019 - 06.2020

TEACHER

HILLSBOROUGH COUNTY PUBLIC SCHOOLS
01.2010 - 12.2015

Master of Science - Business Administration

Keller Graduate School of Management

Teacher Certification in Education - Teaching

Hillsborough Community College

Bachelor of Science - Criminology

Florida State University

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Shawn Brown