Shawn Browne
Union,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Meticulous, offering 10+ years of experience providing administrative support in Education industry. Successful at preparing agendas, scheduling meetings and following up on action items.
Overview
9
9
years of professional experience
Work History
Secretary, Special Services
Orange Board Of Education
Orange, New Jersey
08.2007 - 06.2010
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated student information and contacts to keep records current.
- Scheduled appointments and conducted follow-up calls to clients.
- Drafted agendas, recorded minutes and created documents for meetings for Director
- Handled daily scheduling tasks and provided administrative support for (3) Child Study Teams and the Supervisor of department.
- Completed accurate daily report documents, memos and invoices.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and greeted callers enthusiastically.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Provided clerical support to Special Services Dire by copying, faxing and filing documents.
Owner/Operator
Shawn J's Deli & Cafe
Vauxhall, NJ
11.2010 - 10.2011
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
School Office Assistant
Union Board Of Education
Union, NJ
04.2013 - 06.2016
- Performed general clerical tasks such as filing, faxing and data entry.
- Assisted in set up and orientation for new teachers and staff.
- Covered front desk, checked IDs, signed visitors in and out of the building.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Kept in contact with parents and updated regarding child's progress.
- Supported staff on special assignments and ad hoc projects.
Job Coach
People Helping People In Need
Phillipsburg, NJ
02.2018 - 03.2020
- Counseled clients with special needs one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Kept detailed records of individual histories, searches, interviews and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Accompanied clients to job to ensure successful days/shifts
- Attended job fairs to provide wide range of information to prospective job seekers.
Education
Associate of Arts - Culinary Arts/Restaurant Management
The Art Institute of New York City
New York, NY05.2005
Skills
- Job Search Instruction
- Job Fairs
- Needs Determination
- Team Meetings
- Resume Writing Instruction
- Student Ability Evaluation
- Interview Skills Instruction
- Job Placement Referrals
- Orientation Programs
- Administration Collaboration
Timeline
Job Coach
People Helping People In Need
02.2018 - 03.2020
School Office Assistant
Union Board Of Education
04.2013 - 06.2016
Owner/Operator
Shawn J's Deli & Cafe
11.2010 - 10.2011
Secretary, Special Services
Orange Board Of Education
08.2007 - 06.2010
Associate of Arts - Culinary Arts/Restaurant Management
The Art Institute of New York City