Shawn Burkholder
Paradise,Pennsylvania
Summary
Adept Technician and Truck Driver with a proven track record at Shady Maple RV and Central Penn Transportation, showcasing exceptional troubleshooting and customer interaction skills. Achieved significant improvements in technical issue response times and maintained a clean driving record, enhancing customer satisfaction and safety standards. Specializes in equipment maintenance and relationship building, contributing to team cohesion and operational efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Technician
Shady Maple RV
02.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
Truck Driver
Central Penn Transportation
03.1999 - 01.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Supported new drivers by sharing best practices and insights gained from experience on road.
Education
Water Heaters Leveling System Swin Tech Slide Syst
Lippert Technical Institute
Mishawaka, IN11.2024
DEXTER AXLES Trouble Shooting AC / Refrigeration -
PRVCA
Hershey, PA09.2024
Certified Level One Technician PDI Furnace Repair -
Rv Technical Institute
Mechanicsburg, PA10.2023
10th -
Pequea Valley
Kinzers, PARenewed Online Good Four Five Years - State Inspection
Willow Street Votech
01.2024
Ac DC Electrical
Willow Street Votech
Willow Street, PA1990
Skills
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Customer interaction
- System troubleshooting
- Repair services
- Routine Inspections
- Team Training
- Relationship building
- Safety Equipment
- Electrical repair
- Tech-Savvy
- Mechanical aptitude
- Hardware installation
- Component replacement
- General Plumbing
- Residential construction
- Drywalling
- Roofing
- Mechanical tools
- Equipment operation
- Minor Carpentry
Certification
- Certified Maintenance & Reliability Technician (CMRT) - Society for Maintenance & Reliability Professionals.
Timeline
Technician
Shady Maple RV
02.2023 - Current
Truck Driver
Central Penn Transportation
03.1999 - 01.2021
- Certified Maintenance & Reliability Technician (CMRT) - Society for Maintenance & Reliability Professionals.
Water Heaters Leveling System Swin Tech Slide Syst
Lippert Technical Institute
DEXTER AXLES Trouble Shooting AC / Refrigeration -
PRVCA
Certified Level One Technician PDI Furnace Repair -
Rv Technical Institute
10th -
Pequea Valley
Renewed Online Good Four Five Years - State Inspection
Willow Street Votech
Ac DC Electrical
Willow Street Votech
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