Shawn Byrd
Lake Wales,FL
Summary
Individual who strives to successfully complete new installations, updates and configuration of network components. Familiar with setting up devices, troubleshooting issues, optimizing settings and maintaining current software and hardware to meet user needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Technician
Electric Power Inc
Lakeland, FL
01.2019 - 02.2020
- Complete transformer testing & testing reports
- Updated and modified components and systems to improve operation.
- Completed daily inspections of all electronic equipment.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Measured and read DMM, meggers, micrometers and thickness gauges using electrical and mechanical testing instruments.
- Adhered to testing procedures while performing standard and specialized evaluations on energized and de-energized circuits.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Tested wiring and other system parts for electrical flow and function.
Support Technician
LAKE WALES MEDICAL CENTER
Lake Wales, FL
08.2016 - 11.2018
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Updated documentation and produced reports.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Configured hardware, devices and software to set up work stations for employees.
- Provided basic end-user troubleshooting and desktop support.
Support Associate
Ace Home Care
Lakeland, FL
10.2014 - 05.2016
- Billing for therapies
- Provide therapy usage reports through Excel.
- Delivered onsite technical support for 20 employees.
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Owner/Manager
Byrd Construction LLC
Lake Wales, FL
01.2013 - 04.2015
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across operations.
- Managed day-to-day business operations, including accounting and bookkeeping, finance, HR, marketing and public relations.
- Completed installation of drywall sheets on commercial and residential properties.
Education
Associate of Science - Network Systems Technology
South Florida State College
Avon Park, FL05.2023
Associate of Science - Nursing
South Florida State College/ Keiser University
Florida2015
High School Diploma -
Lake Wales Senior High School
Lake Wales, FL2010
Skills
- Customer Service
- Inventory
- Project Management
- User Support and Troubleshooting
- Apple IOS
- Technical Troubleshooting
- Microsoft Windows and Office
- Data Connectivity
- Troubleshooting Network Issues
- Configuring Devices
Certification
- Basic Electricity Certified by AVO Training Institute, Inc
- CAT I Principals of Infrared Certified
- MSHA/OSHA Certified
- CompTIA
Timeline
Lead Technician
Electric Power Inc
01.2019 - 02.2020
Support Technician
LAKE WALES MEDICAL CENTER
08.2016 - 11.2018
Support Associate
Ace Home Care
10.2014 - 05.2016
Owner/Manager
Byrd Construction LLC
01.2013 - 04.2015
Associate of Science - Network Systems Technology
South Florida State College
Associate of Science - Nursing
South Florida State College/ Keiser University
High School Diploma -
Lake Wales Senior High School
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