Leah Clark

daily processing of electronic payments

daily research and reconciliation of EDI runs

all other duties related to hospital electronic posting of payments

Provides additional departmental support in an accurate and timely manner as assigned by management

in performance improvement initiatives

• Streamlined EDI processes by implementing effective communication strategies between internal and external teams.
• Trained new team members on the nuances of EDI coordination, empowering them with the tools needed to excel in their roles.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.

• Conducted patient intake interviews, recording and documenting relevant information.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Performed various administrative tasks by filing, copying and faxing documents.
• Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
• Prepared and processed patient referrals and transfer requests.
• Processed medical insurance claims and payments.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
• Reviewed and updated customer information in database for accuracy.
• Supported staff members with administrative tasks, improving productivity across various departments.

• Trained all staff on front desk procedures and policies.
• Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
• Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
• Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
• Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
• Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
• Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

• Obtained payments from patients and scanned identification and insurance cards.
• Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
• Supported office staff and operational requirements with administrative tasks.

daily processing of electronic payments

daily research and reconciliation of EDI runs

all other duties related to hospital electronic posting of payments

Provides additional departmental support in an accurate and timely manner as assigned by management

in performance improvement initiatives

• Streamlined EDI processes by implementing effective communication strategies between internal and external teams.
• Trained new team members on the nuances of EDI coordination, empowering them with the tools needed to excel in their roles.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.