Shawn Carlan
Aiken County Sheriff's Office Detention Division
North Augusta,SC
22
years of professional experience
Results-driven professional with over 20 years of extensive experience in law enforcement and detention management. Proven ability to enhance team performance and ensure compliance with legal standards while fostering a collaborative environment.
Work History
Process Specialist
7 Years 2 Months- System administrator for FLEX our agency records management system.
- Quality control new booking records.
- Advisor on the admission and release process ensuring agency is meeting legal requirements as well as state and federal guidelines.
- Assist with the management of software utilized in the Detention Division for programs such as Guardian RFID and PACE.
- Assist with training all employees with a focus in booking and release procedures.
- Terminal Agency Coordinator ensuring CJIS compliance with state and federal standards.
- Generate reports and statistics as needed for the division.
Service Technician
1 Year 4 Months- Diagnosed and repaired cable, internet, and telephone service issues for residential customers.
- Installed and configured various broadband equipment, ensuring optimal performance.
- Provided technical support via phone and in-person, enhancing customer satisfaction.
- Trained new technicians on service protocols and troubleshooting techniques.
- Conducted routine maintenance and inspections, identifying potential problems before they escalated.
Security and Operations Manager
2 Years 11 Months- Supervised daily operations within detention facilities, ensuring adherence to safety protocols and regulations.
- Conducted regular inspections of premises to identify security vulnerabilities and implement corrective actions.
- Coordinated staff training programs, enhancing team readiness in emergency response situations.
- Developed incident reports and documentation, maintaining accuracy for legal compliance and internal review.
- Supervised access control for facilities, ensuring only authorized personnel were granted entry.
- Improved communication between team members through regular briefings and debriefings, fostering an environment of teamwork and collaboration.
- Handled sensitive situations diplomatically during emergencies or high-stress circumstances involving both employees and visitors alike.
- Mentored junior staff members in proper protocol execution, boosting overall team competence levels significantly over time.
- Collaborated with local law enforcement agencies to share information and strengthen security efforts.
- Oversaw team of Detention Lieutenants and managed their performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and supervisors.
Training Manager
1 Year 11 Months- Conducted performance evaluations to identify training needs and align programs with organizational goals.
- Developed and implemented training programs to enhance staff competencies and operational efficiency.
- Collaborated with leadership to integrate new policies into training modules for compliance and safety standards.
- Facilitated workshops to improve team collaboration and communication skills among detention personnel.
- Managed the Division's compliance with South Carolina training requirements and the South Carolina Minimum Standards for local correctional facilities.
Shift Supervisor
6 Years 5 Months- Monitored inmate behavior and addressed conflicts to maintain a safe environment.
- Supervised daily operations to ensure compliance with safety and security protocols.
- Coordinated staff schedules to optimize resource allocation and operational efficiency.
- Trained new personnel on procedures, policies, and emergency response protocols.
- Conducted regular inspections of facilities to identify maintenance needs and safety hazards.
- Managed the Admission and Release process.
- 09/06 - 03/12 Shift Sergeant
- 03/12 - 02/13 Shift Lieutenant
Housing Unit Deputy
2 Years 1 Month- Enforced regulations and procedures to maintain safety and security within detention facility.
- Conducted thorough inspections of inmate living areas to ensure compliance with safety standards.
- Collaborated with law enforcement agencies to coordinate emergency response protocols and strategies.
- Mentored junior deputies, providing guidance on policy adherence and conflict resolution techniques.
- Managed the Super Maximum Security area for male inmates.
Education
High School Diploma
PepperBall Instructor
Axon Taser Instructor
StunTronics ICE Shield Instructor
Jail Executive Leadership Development Program
National Jail Leadership Command Academy
Training Manager Development
Field Training Officer Manager
OC Spray Instructor
Basic Instructor Development
Class 2 Law Enforcement Officer
- Distinguished Graduate
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Problem resolution
Decision-making
Verbal communication
Multitasking Abilities
Timeline
Process Specialist
Aiken County Sheriff's Office Detention Division
06.2019 - CurrentRead More
Service Technician
Atlantic Broadband
02.2018 - 06.2019Read More
Security and Operations Manager
Aiken County Sheriff's Office Detention Division
01.2015 - 12.2017Read More
Training Manager
Aiken County Sheriff's Office Detention Division
02.2013 - 01.2015Read More
Shift Supervisor
Aiken County Sheriff's Office Detention Division
09.2006 - 02.2013Read More
Housing Unit Deputy
Aiken County Sheriff's Office Detention Division
08.2004 - 09.2006Read More
PepperBall Technologies
PepperBall Instructor
Read More
Collierville High School
High School Diploma
Read More
Taser Instructor
Axon Taser Instructor
Read More
StunTronics
StunTronics ICE Shield Instructor
Read More
AJA And Correctional Management Institute of Texas
Jail Executive Leadership Development Program
Read More
AJA And Correctional Management Institute of Texas
National Jail Leadership Command Academy
Read More
South Carolina Criminal Justice Academy
Training Manager Development
Read More
South Carolina Criminal Justice Academy
Field Training Officer Manager
Read More
South Carolina Criminal Justice Academy
OC Spray Instructor
Read More
South Carolina Criminal Justice Academy
Basic Instructor Development
Read More
South Carolina Criminal Justice Academy
Class 2 Law Enforcement Officer
Read More