Shawn Chapman
Waxahachie
Summary
Proven leader in warehouse management and team coordination, I excelled at Motion Industries by optimizing shipping operations and enhancing team productivity. My keen attention to detail and effective communication skills led to significant improvements in inventory accuracy and customer satisfaction, showcasing my ability to meet and exceed employer expectations.
Overview
38
38
years of professional experience
Work History
Material Handler III
Motion Industries
Grand Prairie
06.2024 - Current
- Scheduled daily and weekly routes for multiple drivers across various locations.
- Utilized mapping software tools like GIS systems to create optimized routes.
- Managed communication between drivers, dispatchers, customers and other stakeholders.
- Collaborated with customers and other departments to meet their needs in a timely manner.
- Provided support in resolving customer complaints related to deliveries or service issues.
Supervisor
Motion Industries
Grand Prairie
10.2010 - 07.2024
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Analyzed key performance indicators to identify effective strategies.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Maintained positive working relationship with fellow staff and management.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
Material Handler
Motion Industries
Dallas
07.1987 - 10.2010
- Created reports on weekly and monthly inventory performance metrics.
- Performed scheduled inventory counts and supply audits.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Organized physical inventories by performing cycle counts and reconciling differences between actual count and system records.
- Maintained accurate inventory records and conducted regular cycle counts.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Entered information into system to update status reports.
- Ensured compliance with company policies and procedures related to inventory control activities.
Education
High School Diploma -
Irving High School
Irving, TX05-1988
Skills
- Warehouse management
- Cycle counting
- Warehouse organization
- Attention to detail
- Verbal and written communication
- Order picking
- PPE policy adherence
- Production scheduling
- Shipping operations
- QC
- Clean background check
- Pulling and staging
Timeline
Material Handler III
Motion Industries
06.2024 - Current
Supervisor
Motion Industries
10.2010 - 07.2024
Material Handler
Motion Industries
07.1987 - 10.2010
High School Diploma -
Irving High School
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