Shawn Clark

I have been with Best Buy for over three years and have thoroughly enjoyed my time here. I began my journey in Midland, TX (store #280) as the Front End Supervisor. I was quickly promoted to Home Theater Supervisor and, a few months later, to C&D Supervisor. In October 2022, I was promoted to Assistant Store Manager, now known as Experience Manager, and relocated to Abilene (store #940), where I currently work.

Throughout my tenure, I have consistently demonstrated strong performance in Profit & Loss management while ensuring the safety and well-being of both associates and customers. I am committed to my professional development and continuously strive to reach the next level. My successful strategies have been effectively implemented across the store and Micro-Market.

As a dedicated leader, I have a proven track record of leading teams, delivering results, and exceeding expectations. I am a creative and motivated leader, skilled in utilizing exceptional design and planning strengths to accomplish complex projects. Additionally, I excel in teaching new concepts and best practice strategies.

• Resolved product issue through consumer testing.
• Kept a 97% Customer Satisfaction rating while I was a Field Supervisor with AT&T
• I obtained my license for fitting and dispensing hearing instruments within the first three months of studying and passed the state test on my first attempt. Within the first year, I also achieved my National Board Certification, becoming a Board Certified Hearing Instrument Specialist. I have received multiple awards for maintaining one of the lowest return rates in the company (less than 5%) and for achieving one of the highest average selling prices (ASP) in the company.
• I finished FY 2021 at Best Buy in the top 1% of the company. This achievement helped our store management make the Achievers list by ensuring revenue growth, high Net Promoter Scores (NPS), increased memberships, maintaining a turnover rate of less than 5%, and keeping labor costs 10% under budget.
• Displayed a profitable P&L for FY23 and FY24.
• Consistently ranked in the top 20-30% of the company.
• Premium Sound and Solution Sidekick Specialty Coach

• Licensed Hearing Instrument Specialist
• Board Certified in Hearing Instrument Sciences
• Certified Forklift operator, DirecTV - 2015-2016

I have extensive experience in the construction sector, although I have not worked directly for a company. My expertise includes electrical work, woodworking (such as framing, siding, decking, and stairs), some plumbing, and various small renovations. I am proficient with cable installation, custom wiring, and the use of power tools, including multiple types of saws and other equipment. I am hands-on and enjoy this type of work.

This skill set has significantly enhanced my ability to build strong relationships with Best Buy clients. My practical knowledge of home construction has contributed to our store becoming a leader in In-Home Consultations, with notable improvements since my arrival.