Shawn Clark
Seattle,WA
Summary
Resourceful Banquet Manager recognized for high productivity levels and ability to complete tasks efficiently. Known for specialized skills in event planning, team leadership, and customer service management. Excel in communication, time management, and problem-solving, ensuring seamless execution of events and guest satisfaction.
Overview
36
36
years of professional experience
Work History
Senior Banquet Manager
marriott seattle waterfront
Seattle, WA
05.2022 - Current
- Organized staffing schedules for banquet staff including hiring, training, scheduling, evaluating performance and handling disciplinary actions when necessary.
- Monitored inventory levels of supplies needed for upcoming events such as linens, glassware, china.
- Planned, coordinated and executed all aspects of banquets from start to finish.
- Directed the preparation of banquet rooms prior to events according to established procedures.
- Provided guidance to banquet staff in order to ensure proper execution of special functions such as buffets or themed meals.
- Performed regular inspections of banquet facilities to ensure they are clean and presentable at all times.
- Coordinated and supervised banquet staff to ensure efficient service of events.
- Maintained accurate records of all invoices related to catering services for assigned events.
Food and Beverage Manager
ASG hospitality
Kent, WA
07.2021 - 05.2022
- Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Maintained accurate records of daily transactions using point-of-sale systems.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
- Managed payroll records for employees working within the food and beverage department.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
Banquet Manager
Marriott
SeaTac, WA
02.1989 - 03.2021
- Resolved complaints from guests regarding services or facilities provided at banquets.
- Implemented procedures for ordering supplies, equipment, and food items as needed for events.
- Created detailed reports on the status of all events held within the facility.
- Participated in weekly management meetings in order to provide updates on current and future projects related to banquets.
- Collaborated with sales personnel in order to maximize revenue opportunities from banquets.
- Monitored attendance records, payroll costs, staffing levels, inventory levels, income projections.
- Assisted with training new employees on proper etiquette and protocol when dealing with clients and guests at banquets.
- Maintained a safe working environment by adhering to all health and safety regulations.
- Planned menus in consultation with chefs and caterers to meet the needs of clients.
- Established guidelines and procedures for operating the banquet department efficiently.
Education
Associate of Arts - Automotive Technology
South Seattle Community College
Seattle, WA06-1988
Skills
- Sanitation Standards
- Event Management
- Marketing knowledge
- Menu Planning
- Portioning
- Staff Leadership
- Employee Development
- Guest Relations
Accomplishments
- leader of the quarter 2017 and 2019 for 475 room hotel
References
References available upon request.
Timeline
Senior Banquet Manager
marriott seattle waterfront
05.2022 - Current
Food and Beverage Manager
ASG hospitality
07.2021 - 05.2022
Banquet Manager
Marriott
02.1989 - 03.2021
Associate of Arts - Automotive Technology
South Seattle Community College
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