Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
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Shawn Coles

Bloomingdale,NJ

Summary

Meticulous Data Analyst with 4 years’ experience driving business success, seeking a position with an amazing company, and with a bachelor’s degree in mathematics with a concentration in statistics with courses in computer science and programming. Possess clear and concise communication skills, strong leadership skills, excellent team player, self-motivated, multi-tasker, works well under pressure, fast learner, and an unconventional thinker. Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Overview

5
5
years of professional experience

Work History

Data Analyst, Human Resources

ADP INC.
Roseland, NJ
04.2023 - Current
  • Used Excel and Tableau to create, validate, and send, weekly, monthly, quarterly, biannually, and annually case management reports of investigators overall cases for that time period
  • Produced powerpoint presentations of our increased numbers to be presented to Ex-com leader
  • Responsible for the hundreds of thousands of rows of data
  • Responsible for cleaning, data analysis, predictive analysis, forecasting, admin for HR Acuity, confidential role
  • Reported directly to Senior leadership
  • Supported all Business Units
  • Worked on collaborative team
  • Based on analysis, we were able to put practices into place to reduce the number of issues
  • Worked with investigators and case management system rests to improve reporting
  • Work in a high paced multitasking environment where ad hoc requests were met daily
  • Improved investigators time to investigate by improving reporting
  • Joined multiple data sets to analysis correlations between ADP associates demographics and our records
  • Quarterly recognition, FMLA calculator, project list, privacy champion of HR Acuity, created severance packages, set up training materials for international users, worked legal team with their reporting

Data Analyst, Social Services

PASSAIC COUNTY BOARD OF SOCIAL SERVICES
Paterson, NJ
05.2019 - 03.2023
  • Use Power bi to create, validate, and send daily, weekly, and monthly management reports of social workers productivity, case completion events, departmental inventory, and the agency’s budget
  • Increased workers productivity by 23%
  • Increased case completion rate by 12%
  • Decreased spending budget by 8%
  • Led the transition to case banking by implementing an electronic system with a more accurate, efficient, and productive tracking system with a vlookup component; achieved 200K reduction in agency overhead as a direct result
  • Perform data analysis using Tableau to validate data sets and finalize statistical results regarding client's needs
  • Present results in the form of reports, presentations, excel pivot tables, graphs, and charts
  • Develop solutions for non-standard reports and analysis in response to management requests and as needed
  • Transform client needs into functional requirements as well as visual aids
  • Analyzed data from 1800-3200 monthly client’s cases each month and used outputs to guide customer service and procedural techniques; increased average application processing time by 35% and decreased drop rate by 40%
  • Maintain, retrieve, manage, clean, and analyze data sets from several domains, such as: the web, cloud, and spreadsheets
  • Proficient in SQL queries, commands and syntax to build the infrastructure in programs like R, Python, C++ to reinforce findings.

Education

Graduate Studies - Statistics

MONTCLAIR STATE UNIVERSITY
07.2024

Bachelor of Science - Mathematics

MONTCLAIR STATE UNIVERSITY

Skills

  • SQL
  • Java
  • R
  • C
  • Python
  • RStudio
  • Tableau
  • Maple
  • MATLAB
  • Salesforce
  • Policy Tech
  • Archer
  • SAS
  • SPSS
  • Microsoft Office Suite (Excel, Access, PowerPoint, Word)
  • Project Management
  • Data Validation
  • Database Maintenance
  • Microsoft Access
  • Python Programming
  • NoSQL Databases
  • Statistics and SAS

Accomplishments

  • Member of Kappa Alpha Psi Fraternity Incorporated
  • Secretary for The Newark Guide Right and Scholarship Foundation, Inc.

Hobbies and Interests

  • Quality time with family
  • Books
  • Music
  • Camping
  • Technology
  • Traveling

Timeline

Data Analyst, Human Resources

ADP INC.
04.2023 - Current

Data Analyst, Social Services

PASSAIC COUNTY BOARD OF SOCIAL SERVICES
05.2019 - 03.2023

Graduate Studies - Statistics

MONTCLAIR STATE UNIVERSITY

Bachelor of Science - Mathematics

MONTCLAIR STATE UNIVERSITY

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Shawn Coles