Shawn Daniels
Elizabeth,PA
Summary
Dynamic General Manager with a proven track record at ModWash, excelling in sales management and team development. Expert in process improvement and employee training, consistently driving revenue growth. Recognized for exceptional leadership and organizational skills, effectively optimizing operations and enhancing brand visibility across multiple locations. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager/Certified Trainer
ModWash
Pittsburgh, US
03.2023 - Current
- Coached and developed a sales team to consistently meet and exceed sales goals.
- Supervised employees through planning, assignments, and direction.
- Delegated work to staff, setting priorities and goals.
- Trained new general managers and team members across the Pittsburgh District.
- Managed scheduling and payroll processes for operational efficiency.
- Executed marketing strategies to enhance brand visibility.
- Performed preventative maintenance to ensure equipment reliability.
District Manager
2020 Companies
Pittsburgh, US
04.2020 - 08.2021
- Oversaw operations for 20 locations in Big Box Retail, achieving consistent sales growth.
- Coached and developed a sales team, enhancing performance to drive revenue increases.
- Collaborated with marketing, human resources, and finance to align departmental goals.
- Identified and implemented process improvements across multiple district locations.
- Exceeded weekly sales targets through effective strategic planning and execution.
- Managed scheduling to optimize team efficiency and resource allocation across locations.
- Approved payroll processes, ensuring accurate and timely employee compensation.
Store Manager
Let's Talk Mobile
Pleasant Hills, US
01.2020 - 03.2021
- Developed and coached team members to maximize their potential.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Organized promotional events to enhance product visibility.
- Balanced sales, reconciled cash, and processed bank deposits for efficient operations.
- Recruited, trained, and supervised new employees to strengthen team performance.
- Updated and maintained store signage and displays for optimal customer engagement.
- Prepared monthly reports on sales figures, expenses, and profits to inform decision-making.
Mobile Manager
T-ROC
Uniontown, US
09.2017 - 11.2019
- Oversaw operations for 10 locations in Big Box Retail, achieving consistent sales growth.
- Managed relationships with vendors, contractors, and distributors to strengthen partnerships.
- Delivered marketing strategy updates to upper-level management for informed decision-making.
- Conducted interviews and hired skilled individuals to enhance marketing team capabilities.
- Collaborated with sales and operations departments to ensure seamless business processes.
- Resolved technical issues associated with mobile applications to maintain functionality.
- Monitored performance metrics, including downloads, user engagement, and revenue growth.
Cellular Sales
T-ROC
Uniontown, US
09.2017 - 10.2018
- Promoted wireless sales within Walmart's wireless center through targeted strategies.
- Maintained updated knowledge via ongoing education and advanced training sessions.
- Assisted customers with inquiries to enhance overall satisfaction levels.
- Recognized by management for delivering exceptional customer service consistently.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure availability of essential materials.
- Utilized technical expertise to troubleshoot complex issues and implement effective solutions.
Education
General educational development - Real Estate
EDS Real Estate School
Elizabeth, PA04.2021
Washington High School - General Studies
Washington High School
Washington, PA06-2001
Certified nursing assistant - General
Harrisburg Area Community College
HarrisburgSkills
- Sales and retail management
- Interviewing and training
- Organizational skills
- Telecommunications expertise
- Store management experience
- Microsoft Office proficiency
- Merchandising strategies
- Recruitment and onboarding
- Pricing analysis
- Human resources management
- Leadership abilities
- Cash handling expertise
- Profit and loss analysis
- Sales strategies
- Payroll management
- Communication skills
- Analytical skills
- Employee training
- Sales management
- Process improvement
- Team building
- Training management
Certification
- Certified Nursing Assistant (CNA), Present
- Notary Public, 10/01/22, 10/01/26
- CPR/First Aid, 02/01/17, 02/01/19
Timeline
General Manager/Certified Trainer
ModWash
03.2023 - Current
District Manager
2020 Companies
04.2020 - 08.2021
Store Manager
Let's Talk Mobile
01.2020 - 03.2021
Mobile Manager
T-ROC
09.2017 - 11.2019
Cellular Sales
T-ROC
09.2017 - 10.2018
General educational development - Real Estate
EDS Real Estate School
Washington High School - General Studies
Washington High School
Certified nursing assistant - General
Harrisburg Area Community College
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