Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
General Laborer
Moving Solution inc
Albuquerque, NM
05.2019 - Current
Loaded and unloaded furniture and boxes during residential and commercial moves.
Assembled and disassembled furniture to ensure safe transport.
Operated moving equipment, including dollies, straps, and hand trucks.
Collaborated with team members to execute efficient moving strategies.
Assisted in packing items securely to prevent damage during transit.
Communicated effectively with clients regarding their moving needs and schedules.
Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
Loaded and unloaded materials onto trucks for delivery to job sites.
Operated pallet jacks and forklifts to load and unload supplies and materials.
Completed variety of physical labor tasks.
Bartender
Laguna Burger inside Route 66 Casino
Albuquerque, NM
08.2022 - 08.2025
Prepared and served a variety of cocktails and beverages to customers.
Maintained cleanliness and organization of the bar area throughout shifts.
Engaged with patrons to provide exceptional customer service and support.
Managed cash register functions, including processing payments and handling tips.
Monitored customer behavior to ensure compliance with alcohol service regulations.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Resolved customer complaints in a professional manner.
Maintained inventory of liquor, beer, wine, and other beverage items.
Checked identification cards for proof of age prior to serving alcohol beverages.
Stocked ice bins and coolers as needed throughout shift.
Effectively multitasked within fast-paced environment.
Neatly sliced and pitted fruit for garnishing drinks.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Shift Manager
Five Guys
Albuquerque
01.2020 - 04.2022
Supervised daily operations to ensure efficient restaurant workflow.
Trained new staff members on food preparation and customer service standards.
Managed inventory levels and ordered supplies to maintain stock availability.
Resolved customer complaints promptly to enhance dining experience.
Conducted quality checks on food items before serving to ensure standards met.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Inspected work areas regularly for cleanliness and organization standards.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Reported employee behavioral issues, losses and customer complaints to upper-level management.
Server
The Breakfast Club
Albuquerque, NM
12.2017 - 03.2019
Over the course of two years I worked nearly every position as needed I was a busser, dishwasher, line cook, expo and then server.