Shawn Dedeaux
Campbell,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Art - Owner
Dedeaux
01.2010 - Current
- Create artwork and designs across several different mediums for commission, promotion, and display including digital images for framed artwork, clothing, and other retail
- Major emphasis in pop culture art highlighting film, television, music, super heroes and sports.
Temp Worker
Apple One
01.2021 - 01.2023
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Front Desk Receptionist
Shlemmer Algaze Assoc
04.2013 - 05.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Routed incoming mail and messages to relevant personnel without delay.
Event Manager
Pink Cadillac Productions
12.2008 - 08.2011
- Liaised with clients to determine exact event requirements.
- Generated ideas to enhance and expand current event offerings.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Assembled creative and innovative event attractions based on internal capabilities.
- Trained and supervised event staff to complete tasks on time.
Showroom Manager
Cookie Lee
06.2005 - 01.2006
- Generated personal sales to meet or exceed established sales goals.
- Provided prompt, courteous service to every individual entering showroom.
- Drove employee engagement and guest experience through coaching, training and development.
- Managed custom projects by completing initial quotes, design and sample requests.
- Supervised inventory and placed orders to replenish low running supplies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Store Manager
Utrecht Art Supplies
03.2004 - 11.2004
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Some College (No Degree) - Art
Santa Monica College
Santa Monica, CAHigh School Diploma -
Santa Monica High School
Santa Monica, CA06.1986
Skills
- Digital Painting - Corel Painter, ArtRage, ProCreate, Clip Studo Paint, Adobe Photoshop
- Illustration
- Photo Editing
- Writing
- Shipment Processing
- Professional Relationships
- Staff Training
- Standard Operating Procedures Understanding
- Customer Experience
- Order Management
- Staff Management
- Customer Satisfaction
- Cash Register Operations
- Employee Motivation
- Goals and Performance
- Credit Card Transaction Processing
- Operational Efficiency
- Active Listening and Communication
- Strategic Decision-Making
- Digital Marketing
- Inventory Merchandising
- Time Management
- Multitasking and Organization
- Pallet Jacks
- MS Office Proficiency
- Merchandising
Timeline
Temp Worker
Apple One
01.2021 - 01.2023
Front Desk Receptionist
Shlemmer Algaze Assoc
04.2013 - 05.2020
Art - Owner
Dedeaux
01.2010 - Current
Event Manager
Pink Cadillac Productions
12.2008 - 08.2011
Showroom Manager
Cookie Lee
06.2005 - 01.2006
Store Manager
Utrecht Art Supplies
03.2004 - 11.2004
Some College (No Degree) - Art
Santa Monica College
High School Diploma -
Santa Monica High School
Similar Profiles
JENNIFER DEDEAUX-PRIESTJENNIFER DEDEAUX-PRIEST
Owner & Lead Makeup Artist at Jen Dedeaux ArtistryOwner & Lead Makeup Artist at Jen Dedeaux Artistry
Jennifer PingJennifer Ping
Licensed Large Daycare Owner and Operator at Self EmployedLicensed Large Daycare Owner and Operator at Self Employed
Mark BeckerMark Becker
Founder at Bloom Mobile Detailing LLCFounder at Bloom Mobile Detailing LLC
Emily MorenoEmily Moreno
Apprentice at Keystone MechanicalApprentice at Keystone Mechanical
Kayla HiserKayla Hiser
Breakroom Program Manager at Bon Appetit @Intuit HQBreakroom Program Manager at Bon Appetit @Intuit HQ