Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shawn Dela Cruz

Bluffdale

Summary

Dynamic and dependable professional with a proven track record of efficiently completing tasks in diverse settings while demonstrating a strong work ethic and adaptability. Skilled in independent work and rapid mastery of new skills, ensuring seamless integration into any team environment. Safety-conscious and motivated by a desire to embrace new challenges, bringing exceptional interpersonal skills to foster collaboration and positive outcomes. Committed to contributing to a forward-thinking organization and making a meaningful impact through dedication and innovation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Veterans Case Manager

The Road Home
06.2025 - Current
  • Coordinated comprehensive case management services for veterans, ensuring access to essential resources and benefits.
  • Developed individualized service plans addressing diverse needs of veterans, fostering improved outcomes and support systems.
  • Provided crisis intervention support, effectively addressing immediate concerns while connecting clients to long-term solutions.
  • Managed caseloads efficiently while maintaining a high level of personalized attention for each client''s unique circumstances.
  • Conducted thorough assessments of veterans'' needs, allowing for targeted interventions and efficient resource allocation.
  • Conducted in-home visits to provide supportive services.
  • Monitored client progress through regular follow-ups, adjusting plans as needed to maintain alignment with goals and needs.

Gang Prevention/Intervention Specialist

Murray School District
11.2024 - 04.2025
  • Recognizing individuals who are at risk of joining gangs based on various factors
  • Provide support, resources, and interventions, often working with youth, families, and community partners to create safer and healthier environments
  • Implementing programs that address risk factors and build protective factors, such as mentoring, counseling, and skill-building
  • Working closely with youth identified as at-risk or involved in gangs to provide ongoing support and resources
  • Facilitating conflict resolution activities to de-escalate tensions and prevent gang involvement
  • Working with families to address issues that may contribute to gang involvement and to build supportive family environments
  • Helping gang members address issues, identify support resources, and set realistic academic and career goals
  • Monitoring program effectiveness, analyzing data, and recommending improvements

Police Officer

Utah State Hospital
02.2024 - 09.2024
  • Provide building and ground security; and secure buildings, and protect against theft, vandalism, inappropriate entry, fire hazards, acts of violence
  • Inspect buildings, grounds, fences, gates and all other possible means of entrance and exit
  • Enforce laws, rules and regulations Assess situations and apply appropriate interventions to prevent or resolve crisis situations
  • Conduct criminal investigations
  • Respond to calls for service at the different treatment units and anything that occurs on campus grounds

Police Officer

South Salt Lake Police Department
06.2019 - 01.2024
  • Traffic control
  • Crowd control
  • Interviewing witnesses, victims, and suspects
  • Responded on a variety of 911 calls (calls for service)
  • Conduct traffic stops Subduing and arresting suspects
  • Handling domestic disturbances
  • Securing the scene of a crime
  • Prevent or detect and investigate misconduct involving misdemeanors, felonies and other law violations
  • Performs duties that actively prevent or detect crime and enforce criminal statutes or ordinances of the state of Utah

Correctional Officer

Utah Department of Corrections
12.2015 - 06.2019
  • Inspected cells and conducted random searches of common areas
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
  • Detect potential threats and quickly defused conflicts
  • Applied non-violent response tools and physical restraint during problematic situations
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs
  • Monitored inmate behavior to prevent crime and other dangerous activities
  • Maintain clear and open communications with all facility areas to support safe operations

Education

High school Diploma -

Hawaii National Guard Youth Challenge Academy
Kapolei, HI
12.2010

Skills

  • Ability to perform under stressful situations/circumstances
  • Time management
  • Effective communication skills
  • Effective in making decisions & solving problems
  • Integrity
  • Empathy and Compassion
  • Ability to adapt regardless of the situation
  • Work Planning and Prioritization
  • Interpersonal skills
  • Listening and Observation
  • Ability to learn quickly
  • Excellent interpersonal skills
  • Interviewing techniques
  • Trauma-informed care
  • Problem-solving
  • Certified in CPR/AED
  • Case management
  • Relationship building
  • Interpersonal communication
  • Crisis resolution

Accomplishments

  • Blue knight award: awarded for outstanding acts that demonstrate a true example of police professionalism, under stressful & diverse conditions
  • Chief’s award: responded on a domestic disturbance which turned out to be a reckless endangerment of a child
  • Chief’s award: commended for outstanding performance after responding on a stabbing where the victim was viciously assaulted by the suspect

Certification

Behavioral Health Case Management

Timeline

Veterans Case Manager

The Road Home
06.2025 - Current

Gang Prevention/Intervention Specialist

Murray School District
11.2024 - 04.2025

Police Officer

Utah State Hospital
02.2024 - 09.2024

Police Officer

South Salt Lake Police Department
06.2019 - 01.2024

Correctional Officer

Utah Department of Corrections
12.2015 - 06.2019

High school Diploma -

Hawaii National Guard Youth Challenge Academy

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