Shawn DeVries

Paylocity - Sr Mgr Large Enterprise Implementation

Remote - NC• 08/2024 - Current

• Provides strategic and day-to-day leadership to a team of 6 Implementation Managers, 5 Team Leads and 85 Implementation Consultants and Project Managers responsible for successful client onboarding. Oversees a defined client portfolio, ensuring launch readiness, operational excellence, and client satisfaction.

Key Responsibilities:

• Lead end-to-end implementation processes, including systems improvement, escalation management, and launch success strategies.
• Define team vision, set KPIs, and report performance to senior leadership.
• Collaborate on org design, workforce planning, and career development initiatives.
• Drive cross-functional initiatives to enhance client experience and operational efficiency.
• Manage staffing, coaching, and employee development to maintain high team performance.
• Serve as a key liaison for internal and external partners to improve processes and tools.
• Leverage data to inform priorities and guide product and process enhancements.

2025 Paylocity Game Changer Award Winner

• Led cross-functional teams to enhance payroll processing efficiency and accuracy.

FY25 Goals and Results:

• FY25 Forecasted Supported Revenue: $29.3M
• FY25 Actual Supported Revenue: $31.5M
• $2.2M over plan/107% of Plan
• FY25 Organizational Push % Goal: 26%
• FY25 Push %: 27.39% (Improved from 47.56%)

• Responsible for leading leaders of national teams of Implementation Client Consultants (ICC) and a team of Project Managers (PM) who are positioned across all four time zones
• Responsible for managing cross departmental relationships and ensuring cohesion and strong relationships across all departments.
• Partner with our Major, Enterprise and Large Enterprise Sales Directors and Account Executives, to understand our 30-60-90 day, Sales Pipeline and plan around PM engagement for Pre-sale and Implementation activities.
• Spearheaded large-scale process improvement initiatives to enhance operational efficiency. Revamped transition processes to improve quality of incoming business from sales.

• Responsible for ensuring a seamless and successful implementation for all executive level client projects
• Engaged in the sales process to ensure we have a thorough understanding of our prospects current challenges and work to design unique solutions to resolve those issues, throughout the implementation.
• Enterprise Project Manager of the Year 2019 - Voted by Enterprise Sales and Enterprise Implementation Management.

• Responsible for understanding clients complex HR/Payroll needs and configuring multiple applications to accommodate those needs.
• As an Implementation consultant I had to ensure accurate conversion of all payroll and human resource data from the client’s previous provider, by balancing the converted data back to the previously filed reports and tax returns.

• Supervised and directed a mixed team of 15 Major Market and Core Payroll Specialists, across Virginia, North Carolina and South Carolina
• Provided leadership and technical advice on multiple product lines in order, find solutions for existing issues
• Established and maintained a positive, professional relationship with clients and CPAs
• Responsible for hiring and evaluating performance; merit increases, promotion or termination and disciplinary action to maximize team/branch performance.