SHAWN DIXON
Bronx
Summary
Results-driven technician with extensive experience at Hercules/WASH Corporation, specializing in diagnostic equipment repair and preventive maintenance. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and strong communication skills. Adept at managing inventory and ensuring OSHA safety compliance in diverse environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Service (Repair) Technician
Hercules/WASH Corporation
07.2021 - Current
- Diagnose and repair commercial laundry equipment, including industrial washers and dryers, across multi-city regions.
- Perform routine maintenance, replace parts, and ensure safe, efficient operation of machines.
- Recommend cost-effective repair or replacement solutions to clients.
- Provide on-site support and build strong customer relationships.
- Manage tools, parts inventory, and service vehicle for daily field readiness.
- Maintain accurate service logs and job documentation.
- Servicing New York City & Philadelphia
Electric Meter Technician
Southern Cross Corporation
01.2018 - 07.2021
- Installed and removed electric meters in residential and commercial properties.
- Calibrated, programmed, and tested meters for proper functionality using field diagnostic tools.
- Replaced defective meters and ensured electrical safety compliance.
- Documented fieldwork results and maintained digital service records.
- Used specialized software to analyze meter data and troubleshoot performance issues.
- Maintained strong communication with management and customers.
- Servicing Brooklyn, NYC & Westchester, NY
Maintenance Mechanic (MPE) (Temp)
United States Postal Service
03.2017 - 01.2018
- Diagnosed and repaired complex mail processing machinery, including electromechanical systems.
- Performed preventive maintenance and inspections to ensure operational uptime.
- Replaced faulty components using hoists, cranes, hand tools, and schematics.
- Documented repair work, materials used, and recommended maintenance improvements.
- Collaborated with other technicians to resolve system-wide equipment issues.
- Applied understanding of power transmission, basic circuitry, and industrial mechanics.
- Harrison/White Plains, NY
Custodial Laborer (Temp)
United States Postal Service
01.2017 - 03.2017
- Maintained clean and safe work environments through regular facility cleaning, scrubbing, waxing, and sanitation.
- Operated floor scrubbers, polishers, and other powered maintenance tools.
- Performed groundskeeping duties, including lawn care and snow removal.
- Supported minor building maintenance and general labor tasks.
- Assisted with equipment unloading, fixture setup, and facility organization.
- Harrison/White Plains, NY
Education
Associate Degree - Early Childhood Education
SUNY Broome Community College
Binghamton, NY01.2015
New York State Regents Diploma -
Theodore Roosevelt High School
Yonkers, NY01.2013
Skills
- Diagnostic equipment repair
- Pneumatic and hydraulic systems expertise
- HVAC system knowledge
- Electrical troubleshooting skills
- Preventive maintenance strategies
- Customer support services
- Inventory control management
- OSHA safety compliance
- Technical writing skills
- Electromechanical system knowledge
- AC/DC electrical diagnostics
- Mechanical assembly skills
- Industrial machinery repair
- equipment installation and calibration techniques
- Interpretation of technical schematics
- Computerized meter programming proficiency
- CMMS operations and work orders
- Field problem-solving abilities
- Attention to detail in documentation
- Effective verbal communication
- Accountable independent worker
- Dependable service delivery
- Versatile adaptability in various settings
- Quick mechanical learning ability
- Territory management efficiency
- Team collaboration in repairs
Certification
• OSHA 30
• OSHA 10-Hour Safety Certification
• Valid Driver's License (Clean Record)
• Training in Pneumatic and Hydraulic Pump Systems
• Training in Plumbing and Drainage Systems (Clearing & Maintenance)
• Hands-on Experience with HVAC Systems (Heating, Ventilation, Cooling)
• OSHA 10-Hour Safety Certification
• Valid Driver's License (Clean Record)
• Training in Pneumatic and Hydraulic Pump Systems
• Training in Plumbing and Drainage Systems (Clearing & Maintenance)
• Hands-on Experience with HVAC Systems (Heating, Ventilation, Cooling)
Languages
English
Timeline
Machine Service (Repair) Technician
Hercules/WASH Corporation
07.2021 - Current
Electric Meter Technician
Southern Cross Corporation
01.2018 - 07.2021
Maintenance Mechanic (MPE) (Temp)
United States Postal Service
03.2017 - 01.2018
Custodial Laborer (Temp)
United States Postal Service
01.2017 - 03.2017
Associate Degree - Early Childhood Education
SUNY Broome Community College
New York State Regents Diploma -
Theodore Roosevelt High School