Shawn Dortch

Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues. Took necessary steps to meet customer needs and effectively resolve food or service issues.

• Obtained city parking permits and drove food truck to designated areas.
• Greeted customers, answered menu questions and responded to complaints.
• Trained food truck employees to follow established safety and hygiene standards.
• Hired and supervised food truck prep cooks, cashiers and service window attendants.
• Calculated operating budget, set menu prices and worked with suppliers to stock inventory.
• Accepted orders and packed food for takeout and delivery.
• Monitored expenditures and identified areas to maximize budget and minimize costs.
• Scheduled yearly kitchen equipment maintenance, handled repairs and upgraded appliances.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Motivated staff to perform at peak efficiency and quality.