Shawn Empson
Belleville
Summary
Dynamic Senior Solutions Consultant with extensive expertise in SaaS software demonstrations and HCM solutions design. Well-versed in compliance regulation analysis and customer relationship management, consistently achieving top close rates that drive business growth. A demonstrated leader who enhances team capabilities through innovative project management and strategic initiatives.
Overview
20
20
years of professional experience
Work History
Sr Solutions Consultant
isolved
Salt Lake City
01.2021 - 01.2024
- Demonstrated SaaS software, which included Applicant Tracking, Onboarding, HR, Payroll, Benefits, among other modules.
- Demonstrated Software modules that was from Pre-hire all the way to retire.
- Was top 5 close rate for over 2 years, out of 30 other solutions Consultants
- Creation of new hire databases for demonstrations of the full HCM solution
- Found and created a system of past payroll runs in a demonstration environment
- Created the 'Demo in Time' project to help all other Solutions Consultants with database needs and necessities
Sales Engineer I - II
Attendance on Demand
Farmington Hills
01.2015 - 01.2021
- Creation of all industry specific demonstration data bases including Long Term Care, K-12, Retail, Hospitality, and Event Staffing verticals
- This includes, but is not limited to: California Overtime, California Lunch rules, FLSA for minimum pay, New York spread of hours, and many other compliance regulations, based on state and or federal laws
- Answers pre-sales questions from partners, specializing in technical queries of the system
- Led the project of 'Seeker' an absence management tool, throughout the company
- 1 of 2 Employees in the company that can configure and demo our Coverage Calculations module, which tracks forecasting, payroll, and compliance laws
Associate; Technology Specialist; Assistant Store Manager
OfficeMax
Ann Arbor/Westland/Novi
01.2008 - 01.2015
- In charge of Hiring/Termination, scheduling, P&L, Performance reviews
- Responsible for one-on-one training with associates, to heighten their personal sales awareness
- Led store 631 to an increase of 27.8% in Max Assurance attachment rate
Business Services and Sales Manager
CompUSA
Ann Arbor
01.2004 - 01.2007
- Led store 409 in the increase of business accounts from 8 to over 200
- Guided the Business Sales division to an increase of 109.3% in the areas of the Total Assurance Plan, and Apple Care
- Led 4 reps in Business Services, in which we exceeded sales plan by 178.7%
Education
Bachelor of Arts - Political Science And Government
Eastern Michigan University
Ypsilanti, MI04-1996
Skills
- SaaS software demonstration
- HCM solutions design
- Technical project management
- Compliance regulations analysis
- Data analysis
- Customer relationship management
Affiliations
- Owner of the Mad Hatter Dart League
- Vice Chair of the Huron Valley Dart Association
Accomplishments
- Graduated the Sandler Sales Institute Sales training method
References
References available upon request.
Timeline
Sr Solutions Consultant
isolved
01.2021 - 01.2024
Sales Engineer I - II
Attendance on Demand
01.2015 - 01.2021
Associate; Technology Specialist; Assistant Store Manager
OfficeMax
01.2008 - 01.2015
Business Services and Sales Manager
CompUSA
01.2004 - 01.2007
Bachelor of Arts - Political Science And Government
Eastern Michigan University
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