Shawn Erickson
Federal Way,WA
Summary
Accomplished business manager and medical billing specialist with a proven track record of enhancing client relations and significantly reducing claim denials for Cascade Billing Center. Expert in small business operations and adept at financial management, leveraging customer service skills to secure repeat business and referrals. Demonstrates strong proficiency in business management and client service, ensuring optimal operational efficiency and financial health. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with customers
Overview
20
20
years of professional experience
Work History
Owner/sty
Transitions Artistry In Hair
08.2015 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Medical Biller and Coder
Cascade Billing Center
03.2013 - 01.2015
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Cash Poster/Customer Care Representative
Providence Health Care
04.2009 - 09.2011
- Oversaw liquidity and cash management operations.
- Identified gaps in market to spot opportunities to create value propositions.
- Collaborated with corporate finance team members to support quarterly external reporting.
- Assisted in training new employees on proper cash posting procedures, promoting a consistent approach across the team.
Education
Certificate - Billing/coding
BCTI Billing And Coding
Olympia, WA04.2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Customer Relations
- Small business operations
- Client Service
- Business Management
- Staff Management
Timeline
Owner/sty
Transitions Artistry In Hair
08.2015 - 01.2022
Medical Biller and Coder
Cascade Billing Center
03.2013 - 01.2015
Cash Poster/Customer Care Representative
Providence Health Care
04.2009 - 09.2011
Certificate - Billing/coding
BCTI Billing And Coding
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