Shawn Faamitai

• On-call server: coffee shop, room service, oyster bar
• Fast & efficient—handle rushes, never miss a beat
• Anticipate needs: spot when someone’s thirsty before they ask
• Turn meals into experiences: funny, warm, make ’em laugh
• Build loyalty: first-timers come back, regulars ask for me

• Provided exceptional customer service in fast-paced dining environment.
• Managed multiple tables efficiently while ensuring timely food delivery.
• Collaborated with kitchen staff to streamline order processing and improve accuracy.

Worked coffee shop (Victory Cafe), bar, and on-call shifts—greeted guests with a smile, took orders fast on the computer system, hustled trays of food and drinks (up to 30 pounds, no problem). Delivered everything hot and quick, kept tables clean, handled payments, and made sure folks left happy. Read the room: refills before they asked, upsold specials, kept the vibe fun even when it was slammed.