Shawn Fahr
Hanover,IN
Summary
Results-driven General Manager with expertise in staff training and effective communication. Proven ability to enhance service quality and ensure compliance with health and safety standards.
Overview
19
19
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Maintenance Technician
Walmart
Madison, IN
11.2025 - Current
- Assisted in maintaining equipment and tools for optimal performance.
- Followed safety protocols to ensure a secure work environment.
- Supported routine inspections of facilities for maintenance needs.
General Manager
Arby's Restaurant
Madison, IN
09.2021 - 09.2025
- Oversaw daily operations to ensure efficient restaurant management.
- Managed staff scheduling and training for optimal team performance.
- Developed and implemented operational procedures to enhance service quality.
- Monitored compliance with health and safety regulations in the restaurant.
- Trained employees on duties, policies and procedures.
- Delegated work to staff, setting priorities and goals.
General Manager
Dairy Queen Grill & Chill
Louisville, KY
04.2021 - 09.2021
- Oversaw daily operations to ensure efficient restaurant management.
- Managed staff scheduling and training for optimal team performance.
- Developed and implemented operational procedures to enhance service quality.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Delegated work to staff, setting priorities and goals.
General Manager
Arby's Restaurant
Madison, Indiana
01.2007 - 04.2020
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Supervised daily operations and ensured compliance with health and safety standards.
- Administered employee discipline through verbal and written warnings.
- Delegated work to staff, setting priorities and goals.
Education
Madison Consolidated High School
Madison, INSkills
- Equipment maintenance
- Customer service
- Staff training
- Effective communication
- Team coordination
Certification
Servsafe certificate
Driver license
Timeline
Maintenance Technician
Walmart
11.2025 - Current
General Manager
Arby's Restaurant
09.2021 - 09.2025
General Manager
Dairy Queen Grill & Chill
04.2021 - 09.2021
General Manager
Arby's Restaurant
01.2007 - 04.2020
Madison Consolidated High School