Shawn Fludd Sr
Charleston,SC
Summary
Dynamic sales professional with extensive experience at Hilton Grand Vacations Club, excelling in customer service and sales expertise. Proven track record in delivering tailored solutions and enhancing client engagement through impactful presentations. Adept at utilizing CRM software to drive sales performance and foster lasting client relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Executive
Hilton Grand Vacations Club
04.2023 - 06.2025
- Assisted in identifying customer needs and providing tailored product solutions.
- Supported sales team by preparing presentations and product demonstrations.
- Conducted market research to identify potential clients and industry trends.
- Maintained accurate records of customer interactions and transactions.
Sales Associate
Fred Anderson Toyota of Charleston
01.2020 - 02.2023
- Increased customer engagement through effective product demonstrations and personalized service.
- Developed comprehensive knowledge of vehicle features to assist customers in informed purchasing decisions.
- Coordinated with finance team to facilitate smooth transaction processes for clients.
- Mentored new sales associates on best practices and customer relationship management techniques.
Realtor
Jeff Cook Real Estate
04.2019 - 12.2019
- Led property marketing initiatives to enhance visibility and attract potential buyers.
- Advised clients on market trends, pricing strategies, and property values.
- Negotiated contracts and managed transactions from listing through closing.
- Cultivated relationships with clients to ensure satisfaction and repeat business.
- Conducted property showings and open houses to effectively showcase listings.
Sales Executive
Marriott Vacation Club
04.2016 - 05.2018
- Collaborated with team members to achieve monthly sales targets.
- Engaged in ongoing training to enhance product knowledge and sales techniques.
- Utilized CRM software to track leads and manage customer relationships effectively.
- Participated in team meetings to discuss strategies for improving sales performance.
Senior Consultant
Hilton Head Lexus
05.2013 - 03.2016
- Led cross-functional teams to develop and implement strategic consulting solutions.
- Analyzed client operations to identify areas for process improvement and efficiency gains.
- Facilitated workshops to gather stakeholder insights and align project objectives with business goals.
- Developed comprehensive project plans, ensuring timely delivery of consulting services and deliverables.
- Mentored junior consultants, enhancing team capabilities through knowledge sharing and guidance.
Education
Associate of Science - Political Science
South Carolina State University
Orangeburg, SC12-1992
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
Accomplishments
- Achieved Toyota Sales Pro 2011 & 2022 through effective sales techniques.
Certification
- CSP - Certified Sales Professional
2014 & 2015 Salesman of the Year
Maintain the highest amount of sales volume over the course of two years with excellent CSI scores.
Languages
English
Native or Bilingual
Timeline
Sales Executive
Hilton Grand Vacations Club
04.2023 - 06.2025
Sales Associate
Fred Anderson Toyota of Charleston
01.2020 - 02.2023
Realtor
Jeff Cook Real Estate
04.2019 - 12.2019
Sales Executive
Marriott Vacation Club
04.2016 - 05.2018
Senior Consultant
Hilton Head Lexus
05.2013 - 03.2016
Associate of Science - Political Science
South Carolina State University