Shawn Fortune
Professional
Post Falls,ID
Summary
Focused candidate adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through due diligence, training, and empowering others to excel in performance. Hardworking and passionate with strong organizational skills eager to help team achieve company goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Heavy Equipment Technician
PAPÉ Machinery
10.2019 - Current
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Reassembled and tested equipment after repairs to verify function and performance.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Restored and modified equipment using welding and metal fabrication techniques.
- Fabricated and installed custom parts and components to meet specific equipment needs.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals, or programs such as Service Advisor & MP Doctor.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Maintained meticulous records of all repair work that was made to machines and equipment.
KITCHEN MANAGER
Nadine's Mexican Kitchen
03.2016 - 02.2019
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen team and service areas for optimal guest experiences.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Maintained clean and safe working environments, adhering to all health department regulations and guidelines.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Performed inventory and ordering of goods.
ASSISTANT MANAGER
Perma-Column Northwest
06.2012 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects & tasks.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Science - Business Management
Lewis-Clark State College
Lewiston, ID 08.2022 - 12.2024
Associate of Applied Science - Business Management
North Idaho College
Coeur D' Alene, ID 08.2019 - 05.2022
Associate of Science - Diesel Technology
North Idaho College
Coeur D' Alene, ID 08.2016 - 05.2019
Skills
Equipment operation
Preventive Maintenance
Microsoft Office
Verbal and written communication
Safety standards and protocols
Parts replacement
Soft skills
Conflict Resolution
Time management
Emotional Intelligence
CRM
Certification
608 Refrigeration certification
Timeline
Bachelor of Science - Business Management
Lewis-Clark State College
08.2022 - 12.2024
Heavy Equipment Technician
PAPÉ Machinery
10.2019 - Current
Associate of Applied Science - Business Management
North Idaho College
08.2019 - 05.2022
Associate of Science - Diesel Technology
North Idaho College
08.2016 - 05.2019
KITCHEN MANAGER
Nadine's Mexican Kitchen
03.2016 - 02.2019
ASSISTANT MANAGER
Perma-Column Northwest
06.2012 - 03.2016