Shawn Fournier
Mascotte,FL
Summary
Quality Assurance Engineer with expertise in designing and executing comprehensive test plans to enhance product quality. Proficient in root cause analysis and defect tracking, facilitating effective collaboration with cross-functional teams for swift problem resolution. Proven track record in developing QA strategies that align with business goals, elevate product quality, and boost customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Pure Storage
10.2024 - 09.2025
- Executed comprehensive testing to maintain high software quality and reliability standards.
- Documented bugs, distinguishing defects from false positives to enhance clarity.
- Conducted thorough analyses of quality issues, collaborating with technical teams to resolve root causes.
- Verified PS deliverables for compliance with methodologies, templates, and technical requirements.
- Utilized knowledge of software development lifecycle and testing frameworks to design effective tests.
- Applied proficiency in programming and scripting languages to develop robust automated tests.
- Leveraged defect tracking tools to streamline reporting and improve issue resolution processes.
Data Center Engineer
The Walt Disney Company
08.2012 - 02.2024
- Collaborated within Disney’s Enterprise Technology Critical Facilities Management Team.
- Managed and supported server hardware, networking equipment, and overall data center infrastructure to ensure maximum uptime and reliability within the Enterprise Technology team.
- Collaborated with cross-functional teams to design and deploy new data center solutions, including server virtualization and storage area networks (SAN).
- Monitored and troubleshot data center equipment and network connectivity issues, quickly resolving incidents to minimize downtime and impact on business operations.
- Conducted regular capacity planning and performed data center audits to identify areas for improvement and enhance scalability.
- More than five years of Pure Storage knowledge and experience, encompassing Storage Capacity Add expertise and Non-Disruptive Upgrade (NDU) experience.
- Tracked data center-related issues and tasks using ServiceNow, ensuring a streamlined and organized approach to incident resolution.
- Collaborated within a team responsible for overseeing disaster recovery testing, ensuring adherence to data center standards.
- Utilized DCIM documentation program, for efficient data center management.
- Managed Return Merchandise Authorization (RMA) processes with various vendors, ensuring smooth equipment replacement procedures.
- Assisted in data center capacity, growth planning, and rack and server layout for optimal resource utilization.
- Procured, researched, and maintained inventory of all facility's infrastructure materials to support seamless operations.
- Designed, implemented, and maintained cabling infrastructure to optimize data center connectivity.
- Assisted in planning, designing, and researching new/upgraded hardware and software systems.
- Maintained up-to-date knowledge of hardware, software, and network technology.
- Recommended modifications as necessary to stay up to date with industry advancements.
Data Project Field Engineer
Wal-Mart
08.2007 - 08.2011
- Led data migration projects for multiple clients, ensuring seamless transfer of large datasets between systems.
- Conducted site surveys to assess the feasibility of installing data infrastructure and provided detailed reports to project stakeholders.
- Collaborated with cross-functional teams to design and implement data solutions that met client requirements and adhered to industry standards.
- Configured and tested network equipment and data storage systems, ensuring optimal performance and reliability.
- Provided on-site technical support and troubleshooting for data-related issues, minimizing downtime, and ensuring prompt resolution.
- Traveled extensively nationwide on multi-faceted Voice and Data projects.
- Special projects and network upgrades.
- Implemented, configured, and maintained rack-level network switching.
- Installed Loss Prevention CCTV.
- Installed IPTV Network.
- Built 2.4 Wireless Access Point Systems.
- Performed Air Magnet Surveys.
Lead Data Technician
Wachter Networking
02.2000 - 08.2007
- Installed Loss Prevention CCTV.
- Network switch upgrades.
- Air magnet installations and surveys.
- Special projects and network upgrades.
- Multiple new store setups.
- Installed structured wiring and wireless 2.4 networks.
Education
Bachelor of Science - Information Systems Technology
Seminole State College
Sanford, Florida09.2025
Skills
- Customer service excellence
- Mechanical aptitude
- Proactive initiative
- Software testing and quality assurance
- Automated testing proficiency
- Problem analysis
- Data management expertise
- Technical collaboration
- JIRA and Confluence proficiency
- Data analysis
- Software development life cycle knowledge
- Cross-functional collaboration
- Project coordination
- API testing experience
- Agile methodology expertise
- Defect tracking and reporting
- Project management skills
- Focused approach
- Creative problem-solving
- Resourcefulness
- Effective communication with stakeholders
- Knowledge of National Electric Codes (NEC)
- Understanding of ANSI/TIA-607-B standards
Certification
- CompTIA Server+
- Verint EdgeVMS
- Network Infrastructure - Panduit
- CommScope/SYSTIMAX Installation & Maintenance
- ITRACS Infrastructure Management
- DCIM Training
- Patch Manager
- IS-100.C - FEMA
Accomplishments
- Switch Gear Replacement Project, 10/01/15, The Switch Gear Replacement Project was a vital initiative aimed at updating the electrical distribution system at the Orlando Data Center. The objective of this project is to enhance the performance, reliability, and safety of the electrical infrastructure.
- SAN Core Refresh Project, 08/01/17, The SAN Core refresh project was yet another significant undertaking aimed at updating the core storage area network infrastructure of the organization.
- POP 3A Extension Project, 04/01/19, The Point of Presence Extension Project was a significant undertaking aimed at expanding the reach and capacity of Disney’s network infrastructure.
- Data Center Revitalization Project, 06/01/20, The Data Center Revitalization Project was a significant undertaking aimed at updating and improving the organization's data center infrastructure.
- Network Lab Project, 09/01/23, The Network Lab Build Project was an important initiative aimed at creating a state-of-the-art laboratory for the organization's network infrastructure.
- Network Lab Expansion Project, 12/01/24, The Network Lab Expansion Project is critical to the organization's ability to remain competitive, innovative, and at the forefront of network technology advancements.
Hobbies and Interests
- The Green Grid
- Uptime Institute
- Data Center Coalition
- Synergy Research Group
- Department of Energy
Timeline
Quality Assurance Engineer
Pure Storage
10.2024 - 09.2025
Data Center Engineer
The Walt Disney Company
08.2012 - 02.2024
Data Project Field Engineer
Wal-Mart
08.2007 - 08.2011
Lead Data Technician
Wachter Networking
02.2000 - 08.2007
Bachelor of Science - Information Systems Technology
Seminole State College
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