Shawn Fujinami
La Vernia,TX
Summary
Finance professional with a proven track record in sales strategy development and relationship building. Expertise in bank secrecy regulations has led to significant improvements in customer retention and branch profitability. Demonstrated leadership in training and digital learning coordination reflects a commitment to excellence and collaborative growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ESO Tech I
Environmental Research Group
Fort Sam Houston, TX
04.2024 - Current
- Oversaw delivery of multiple training events tailored to classroom and remote formats.
- Managed scheduling, location arrangements, roster preparation, registration processes and logistical support.
- Facilitated successful remote learning by managing virtual classroom logistics.
- Delivered technical support to participants and training instructors.
- Leveraged technical knowledge to support efficient use of AV tools in blended learning formats.
- Arranged lodging, coordinated travel schedules and overseen base entry permissions.
- Reconciled travel vouchers for budget management.
Deli/Food Service Associate
Buc-ee's
New Braunfels, TX
11.2023 - 04.2024
- Executed food preparation techniques to deliver high-quality menu items with consistency.
- Craft Buc-ee’s distinct menu items according to designated recipes, ensuring confidentiality.
- Maintained adherence to standardized culinary procedures and exact ingredient ratios.
- Ensured compliance with regulations on hygiene, safety protocols, and cleanliness standards.
- Executed proper handling procedures to uphold food safety protocols.
- Leveraged expertise in managing digital ordering platforms and payment processing tools seamlessly.
- Upheld cleanliness of workstation to meet workplace standards.
- Facilitated consistent collaboration among associates and leadership.
- Executed culinary tasks using a broad range of professional-grade tools and machinery.
- Engaged with team members and customers to foster professional collaboration.
- Fulfilled various responsibilities beyond normal scope of work.
- Supported company objectives by working outside standard hours when required.
- Adapted to rotating schedules with varying shift timings as necessary.
- Demonstrated consistent punctuality at work.
Agency Business Consultant and District Recruiting Manager
Farmers Insurance
San Antonio, TX
03.2015 - 08.2023
- Collaborated with agency owners to identify new opportunities and optimize operations for scalability.
- Facilitated agency consultations to support business goal planning.
- Coached and supported agents to drive productivity.
- Delivered leadership support and effective communication to staff.
- Contributed to achieving organizational benchmarks through resource planning and production efficiency improvements.
- Sought candidates through multiple channels including Facebook, Networking, LinkedIn.
- Facilitated career advice for successful job attainment.
- Performed assessments of resumes and applications, taking on responsibility for pre-interview screenings.
- Deployed strategies to match candidates with ideal positions.
Branch Manager
Meridian Trust Federal Credit Union
04.2013 - 11.2014
- Directed the execution of branch services and activities.
- Enhanced skills of all team members through coaching.
- Joined community functions to develop new professional networks and strengthen the prominence of Meridian Trust.
- Handled account and loan transactions efficiently while ensuring clear communication with team members.
- Conducted regular assessments to ensure operational conformity with organization protocols, implementing necessary corrections.
- Managed branch team performance and sales targets.
- Strived for consistent excellence in member services during initial contact.
Vice President & Branch Manager
Bank of the West
04.2008 - 04.2013
- Planned, implemented, and managed operating capital budgets to maximize branch profitability.
- Executed strategies to enhance overall branch productivity and meet established goals.
- Ensured high-quality customer service while facilitating banking solutions.
- Devoted to growing customer bonds via active participation in cross-selling initiatives.
- Spearheaded branch's business growth via outbound calls, telemarketing, campaigns, and direct mailing.
- Created new revenue streams through strategic involvement in community engagements.
- Enhanced team skills through comprehensive cross-training programs.
- Conducted comprehensive training sessions for staff on customer service, sales, and operations.
- Supervised implementation of operating procedures and legal requirements, meeting all compliance benchmarks.
- Optimized branch procedures to align with company standards for delivering outstanding customer experiences.
Education
High School Diploma -
Central High School
Cheyenne, WY05-1997
Associate of Arts and Sciences (A.A.S.) - Computer and Information Sciences and Support Services
LCCC
Cheyenne, WYSkills
- Precision in Work
- Sales Strategy Development
- Building Trusting Relationships
- Effective Multi-Tasking
- Customer Retention Strategies
- Logical Reasoning Skills
- Expertise in Bank Secrecy Regulations
- Proficient Cash Reconciliation
- Effective Issue Management
- Collaborative Relationship Development
- Time Management
- Training Event Planning
- Digital Learning Coordination
- Strong Verbal and Written Skills
- User Feedback Assessment
- Training Content Revision
- Visual Media Creation
- Learning Session Leadership
- Critical Thinking Skills
- Team-Oriented Approach
Certification
- General Lines Agent: Property and Casualty, Texas Department of Insurance, 07/01/22, 02/01/24
- General Lines Agent: Life, Accident & Health and HMO, Texas Department of Insurance, 07/01/22, 02/01/24
Timeline
ESO Tech I
Environmental Research Group
04.2024 - Current
Deli/Food Service Associate
Buc-ee's
11.2023 - 04.2024
Agency Business Consultant and District Recruiting Manager
Farmers Insurance
03.2015 - 08.2023
Branch Manager
Meridian Trust Federal Credit Union
04.2013 - 11.2014
Vice President & Branch Manager
Bank of the West
04.2008 - 04.2013
High School Diploma -
Central High School
Associate of Arts and Sciences (A.A.S.) - Computer and Information Sciences and Support Services
LCCC
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