Shawn Gabbard
Bartender
Visalia,CA
Summary
Results-driven professional with a proven track record in bar operations and customer service. Skilled in training new team members and creating engaging environments that enhance guest satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Lead Bartender
Gozen
Visalia
11.2023 - Current
- Supervised bar operations and maintained high standards of service.
- Trained and mentored new bartenders on drink preparation techniques.
- Created a happy hour menu to increase guest patronage that was in alignment with business branding.
- Provided exceptional personalized service to create an experience that makes every guest feel special and included
- Handled cash transactions and processed payments accurately at the bar register.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Server
Vintage Press
Visalia
11.2021 - 06.2023
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Informed customers of daily specials and signature menu items.
Education
High School Diploma -
Corcoran High
Corcoran, CA06-1991
Skills
- Drink preparation
- Cash handling
- Inventory management
- Menu creation
- Bar supervision
- Customer relationship management
References
References available upon request.
Timeline
Lead Bartender
Gozen
11.2023 - Current
Server
Vintage Press
11.2021 - 06.2023
High School Diploma -
Corcoran High
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