Shawn Gauss
Adrian,MI
Summary
Master Plumber and HVAC Installer with a proven track record at Onsted Plumbing, Heating, Cooling. I excel in enhancing customer satisfaction through timely, high-quality service, leading to increased referrals and repeat business.
Overview
13
13
years of professional experience
Work History
Master Plumber/HVAC installer
Onsted Plumging,Heating,Cooling
04.2024 - 07.2025
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
Plumbing Contractor
Self-Employeed
09.2021 - 04.2023
- Increased customer satisfaction by providing timely and efficient plumbing services.
- Implemented cost-effective solutions to minimize expenses while maintaining high-quality workmanship.
Plumbing/HVAC Installer
Onsted Plumbing,Heating,Cooling
10.2012 - 09.2021
- Assembled plumbing and air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old plumbing/HVAC equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
Graduate Certificate - Climate Control Technology
Jackson Community College
Jackson, MI12-2011
Skills
- Gas line installation
- Residential plumbing
- Remodels and new construction
- HVAC
- Water heater installation
- Plumbing fixture installation
Timeline
Master Plumber/HVAC installer
Onsted Plumging,Heating,Cooling
04.2024 - 07.2025
Plumbing Contractor
Self-Employeed
09.2021 - 04.2023
Plumbing/HVAC Installer
Onsted Plumbing,Heating,Cooling
10.2012 - 09.2021
Graduate Certificate - Climate Control Technology
Jackson Community College
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