Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Gelin

Norwalk,CT

Summary

Strategic-thinking professional with expertise driving business growth to exceed expectations. Expert in Operations and talented coach and mentor.

Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.


Overview

32
32
years of professional experience

Work History

SVP, Director of Operations

Bankwell Financial Group
01.2002 - 10.2023
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
  • Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
  • Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
  • Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Enhanced company performance by implementing new strategies and streamlining operations.

Vice President, Operations Manager

Fleet (Merged New Canaan Bank And Summit Bank)
03.1992 - 01.2002
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Established performance goals for department and provided methods for reaching milestones.
  • Established performance goals for department and outlined processes for achievement.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Education

High School Diploma -

Brien Mcmahon High School
Norwalk, CT
06.1988

Skills

  • Strategic leadership
  • Policies and Procedures
  • Operational Excellence
  • KPI Tracking
  • Process Improvements
  • Business Development
  • Organizational Development
  • Staff Development

Timeline

SVP, Director of Operations

Bankwell Financial Group
01.2002 - 10.2023

Vice President, Operations Manager

Fleet (Merged New Canaan Bank And Summit Bank)
03.1992 - 01.2002

High School Diploma -

Brien Mcmahon High School

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Shawn Gelin