Summary
Overview
Work History
Skills
Timeline
Generic

Shawn Gilbert

Calgary,AB

Summary

Performance driven and dedicated Operations Manager who excels at using proven methods to increase revenue, reduce costs, and streamline operations with extensive knowledge of process optimization, strong work ethic and the ability to work under pressure and in a team.

Overview

7
7
years of professional experience

Work History

Site Operations Manager

GXO
08.2022 - Current
  • Manages budgets and resources, leading to cost-effective operations without compromising quality.
  • Overseeing successful onboarding of multiple clients into new facility
  • Contract negotiations with clients and vendors ensuring maximum profitability
  • Mentor, hire, train and develop 20 salaried and hourly employees effectively working to establish key internal functions and outline scope of positions for new operation.
  • Implemented key performance indicators to monitor success of logistics operations, driving continuous improvement.
  • Standardized documentation procedures across all projects, minimizing errors while streamlining information flow within organization.
  • Increased employee engagement by implementing training programs and promoting open communication.

Operations Manager

Kuehne + Nagel
12.2019 - 08.2022

· Managing all warehouse personnel, including involvement in recruiting, supervision, development, training and coaching

· Assess performance levels, identify root causes and develop action plans for continuous improvements

· Implementations of cost management strategies to improve bottom line results of business

· Fostered culture of continuous improvement attitude with quality first mindset

· Code of Conduct trainer

· Co-chair for Joint Health and Safety Committee

· Lean, Six Sigma Yellow Belt training

· Created monthly and quarterly budget reviews to present to clients

· Ensure priorities and strategies are aligned with those of the customer and the business

· Assists with planning for new customer implementations

· Maintain and verify payroll systems for agency and full-time staff daily

· Conduct performance reviews twice a year for employees

Operations Supervisor

VersaCold Logistics Services
04.2017 - 12.2019

· Overseeing the safe and effective operation of up to 30 unionized employees

· Co-chair for Joint Health and Safety

· Verifying and correcting any discrepancies for inbound shipments

· Completing Schedules and approving hours for payroll, including overtime

· Scheduling customer appointments to accommodate individual needs

· Coordinate with Transportation department in transferring pallets upon customer requests

· Working closely with all carriers and broker to enhance customer/driver experience

· Supervising unionized employees, including authorizing grievances

Skills

  • Budgeting
  • P&L
  • 3PL Startups
  • Capitol Expenditures
  • Business Process Improvement
  • Billing and Invoicing
  • Policy and procedure adherence
  • Staff management
  • Mentoring and training
  • Excellent communication skills
  • Leadership
  • Organization

Timeline

Site Operations Manager

GXO
08.2022 - Current

Operations Manager

Kuehne + Nagel
12.2019 - 08.2022

Operations Supervisor

VersaCold Logistics Services
04.2017 - 12.2019
Shawn Gilbert