Shawn Gordon
Detroit,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contract Driver
Consistent Professional Services
08.2022 - Current
- Manage inbound and outbound shipments to validate accuracy and avoid errors throughout Michigan, partnering with amazon faculties.
- Preparation for shipment by picking, packing and labeling goods.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Sales Representative
Xfinity Comcast
09.2020 - 08.2022
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Described product highlights and benefits to help guide purchasing decisions.
- Contacted potential customers to capitalize on sales opportunities.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Line Cook
Bahama Breeze
08.2017 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Crew Member
McDonald's
11.2015 - 01.2018
- Followed proper food handling methods and maintained a temperature of all food products.
- Maintained high standards of customer service during high volume fast paced operations.
- Verified that prepared food met all standards for quality and quantity quickly and efficiently.
- Frequently washed and sanitized hands, food areas, and food preparation tools.
- Performed all position responsibilities accurately and in a timely manner.
- Worked well with teammates and openly invited coaching from the management team.
- Took initiative to find extra tasks when scheduled duties were completed.
- Assisted management with monthly inventory control and weekly stock ordering.
Education
Henry Ford College
Dearborn, MIHigh School Diploma -
Frank Cody High School
Detroit, MI06.2015
Skills
- Diagnostics and Troubleshooting
- Scheduling
- Customer Service
- Kitchen Operations
- Professional Attitude
- Complaint Resolution
- Cash Handling
- Delivery Management
- Salesmanship
- Safety Procedures
- Heavy Lifting
Certification
- Chauffeur's License
Timeline
Independent Contract Driver
Consistent Professional Services
08.2022 - Current
Sales Representative
Xfinity Comcast
09.2020 - 08.2022
Line Cook
Bahama Breeze
08.2017 - 03.2020
Crew Member
McDonald's
11.2015 - 01.2018
Henry Ford College
High School Diploma -
Frank Cody High School
- Chauffeur's License
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