MS Teams
Shawn Grant
Account Director
Minneapolis,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Enterprise Account Director
Workato, Inc.
Chicago
03.2022 - 09.2023
- Initiated a new program to cross-functionally establish ABX program for top strategic accounts, aligning sales development, marketing, and automation strategy teams, driving $350k of new ARR in initial launch.
- Highest achieving Account Director on a team of 10, second in the Enterprise sales organization of 20 for FY2022.
- Managed full-scale automation/integration deployments in a $23B logistics organization, $5B construction software, and $2B financial service organization
- Ramped Enterprise Solution Engineers to scale out the newly formed team.
Customer Success Manager - Strategic Accounts
Workato, Inc.
Chicago, IL
01.2021 - 01.2022
- 168% NRR with $1.7M in revenue growth in territory across 20 accounts in FY2021.
- Worked with Fortune 1000 organizations to develop automation/integration strategies, define business impact, and deliver on top strategic initiatives.
- Built a newly formed Customer Success organization for the Enterprise customer segment.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of customer go-live blockers.
- Conducted user training sessions to support customer understanding and product feature utilization.
Commercial Account Executive
Workato, Inc.
04.2018 - 12.2021
- Top AE on team (team of 6), 3rd in entire sales organization (21 reps) in FY2020, 132%-to-quota
- Delivered large scale deployments of Workato’s automation platform across client’s Sales, Marketing, Finance, HR, Product, and Engineering departments to accelerate their revenue growth and cost optimizations ($MMs in revenue generation)
- Designed sales messaging and GTM (competitive differentiators, ideal customer profiles, use cases, outcomes-based messaging)
- Scaled messaging to expand the commercial team as it grew from 12 sales reps to 40 sales reps.
Enterprise Resource Planning/Enterprise Performance Management Application Sales Representative
Oracle Corporation
Minneapolis
07.2015 - 04.2018
- 249%-to-budget Q2, 286%-to-budget Q4, and 156% quota-to-budget for FY2016
- Highest revenue on team Q2 2016, Q4 2016, Fiscal Year 2016 (total), and Q1 FY2018
- Sold into CXOs to optimize enterprise resource planning (with modules across financials, supply chain, logistics, and enterprise performance)
- Worked with clients on large-scale deployments at $1B+ revenue organizations across CPG, discrete manufacturing, process manufacturing, and utilities.
Sales Consultant/Director, Business Development
Market Brew
Palo Alto
12.2014 - 06.2015
- Conceptualized and implemented a sales process for a new product and category in the SEO space
- Grew client search engine traffic by 4x on average
- Work with internal team and client on SEO strategies leveraging the Market Brew technology
- Increased total company recurring revenue by 223%
- Prospect, qualify and demo platform with Fortune 500 C-level and VP/Directors of SEO
- Responsible for creating all email campaigns and messaging.
Account Executive
Rocket Lawyer, Inc.
San Francisco
07.2013 - 11.2014
- Designed pilot and implemented a new sales channel after highlighting to executives untouched ideal customer profiles (bringing over $20k/month in new business during 2-month pilot, and later expanding team from 2 to 8 salespeople generating more than $120k/month in net new revenue)
- Increased sales teams’ performance through strategic SFDC report development by identifying customer profiles with high likelihood to convert to long-term customers
- Highest revenue on 11-person sales team December 2013 (112% of quota) and January 2014 (164% of quota)
- Consistently over-achieved quota, earning 117% OTE in 2014
- Developed and trained sales team on competitive analysis and ramped up new sales reps, increasing average sales price of sales organization by 15%.
Inbound Sales Specialist (SAFE)
Wells Fargo Bank, N.A.
Shoreview
11.2011 - 04.2013
- Built and maintained a pipeline of loans and lines of credit which led to exceeding loan volume goals every quarter in 2012 (averaged 143% of quota)
- Perfect customer satisfaction scores throughout 2012
- Lead training for the team, helping grow average core sales per call by 0.15.
Phone Banker 1
Wells Fargo Bank, N.A.
Shoreview
09.2010 - 10.2011
- Received highest profit-per-call in August of 2011 (207% of quota)
- Learned and used 20+ software applications to help quickly resolve customer issues, leading to perfect customer satisfaction scores from clients
- Achieved bonuses every quarter by hitting all key metrics measured
- Coached team members by listening to calls and providing feedback on how to improve their results in both quality assurance and referrals.
Account Sales Representative
MarketSource
Saint Cloud
08.2008 - 08.2009
- Increased customer base in the Saint Cloud area for Hewlett-Packard computing and printing (27% growth in territory)
- Managed inventory for Hewlett Packard demo products across territory
- Trained representatives at major retailers (100+ sales reps) within the Central Minnesota territory on all Hewlett-Packard products, and techniques on how to increase their sales
- Compiled data that aided Hewlett-Packard in designing future products and MarketSource in developing new sales techniques.
Education
Bachelor of Arts in Communication Studies -
Saint Cloud State University
Saint Cloud, MinnesotaSkills
Territory Management
Software
Excel
Dynamics
SQL
Power Automate
Timeline
Enterprise Account Director
Workato, Inc.
03.2022 - 09.2023
Customer Success Manager - Strategic Accounts
Workato, Inc.
01.2021 - 01.2022
Commercial Account Executive
Workato, Inc.
04.2018 - 12.2021
Enterprise Resource Planning/Enterprise Performance Management Application Sales Representative
Oracle Corporation
07.2015 - 04.2018
Sales Consultant/Director, Business Development
Market Brew
12.2014 - 06.2015
Account Executive
Rocket Lawyer, Inc.
07.2013 - 11.2014
Inbound Sales Specialist (SAFE)
Wells Fargo Bank, N.A.
11.2011 - 04.2013
Phone Banker 1
Wells Fargo Bank, N.A.
09.2010 - 10.2011
Account Sales Representative
MarketSource
08.2008 - 08.2009
Bachelor of Arts in Communication Studies -
Saint Cloud State University