Shawn Greene
Richmond
Summary
Flexible Supply Chain Tech. Sr. at VCU Health System with strong communication and decision-making skills. Proven track record in training and developing team members while enhancing operational efficiency. Recognized for exceptional customer relations and attention to detail, consistently delivering high-quality service in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Supply Chain Tech. Sr.
VCU Health System
10.2022 - Current
- Demonstrates a high level of initiative and creativity while tackling difficult tasks.
- Responsible for restocking medical packs on multiple units.
- Maintains accurate inventory through cycle counts and expiration dates.
- Provides professional services and support to fellow hospital staff in a dynamic work environment.
- Maintains organized environment and ensures acceptable work environment for incoming shifts.
- Delivers and receives cargo through the loading bay.
- Gained strong leadership skills through training new team members.
- Identified issues, analyzed information, and provided solutions to problems.
- Assists staff by supplementing any deficiencies in workload.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Rideshare Driver
Self-employed
03.2018 - 10.2022
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Adhered to all safety regulations and traffic laws while driving.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Delivered passengers to destinations safely and on time.
- Responded with ease to sudden changes in routes and schedules.
Online Grocery Associate
Kroger
05.2015 - 03.2018
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded orders at customers' vehicles.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Managed customer service questions and complaints for customer satisfaction.
Stower
Amazon
04.2014 - 04.2015
- Separated damaged items from functional ones before placing on shelves.
- Maintained clean and organized workspaces to uphold safety standards.
- Sorted hundreds of products onto shelves according to type, weight, and size.
- Coordinated with team members to receive shipments and store in proper locations.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Organized and restocked shelves periodically to maintain stock availability.
- Maintained safety and efficiency to maximize overall productivity.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Organized incoming shipments based on product descriptions.
- Helped train new employees in safe practices and warehouse procedures.
Team Lead
McDonald's
06.2011 - 01.2014
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Stocked and rotated food items according to expiration dates.
- Cleaned and maintained work areas, equipment and utensils.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Assisted in setting up and breaking down kitchen stations.
Education
No Degree - Music Education
Virginia State University
Petersburg, VAHigh School Diploma -
Huguenot High School
Richmond, VAAssociate of Science - Respiratory Therapy
J. Sargeant Reynolds Community College
Richmond, Virginia, VA01-2027
Skills
- Communication
- MS office
- Training & Development
- Self-Directed
- Calm under pressure
- Customer relations
- Hand jack and power jack operation
- Flexible and adaptable
- Decision-making
- Attention to detail
Accomplishments
- Supervised a team of 4 staff members.
- Helped with the reorganization of STAT Storeroom, installing braces that separate items, as well as labeling locations.
- Frequently complimented on the speed of delivery of items and helpfulness with resolving issues or locating items when little information is present.
- Operated the department with only 1 available team member.
Timeline
Supply Chain Tech. Sr.
VCU Health System
10.2022 - Current
Rideshare Driver
Self-employed
03.2018 - 10.2022
Online Grocery Associate
Kroger
05.2015 - 03.2018
Stower
Amazon
04.2014 - 04.2015
Team Lead
McDonald's
06.2011 - 01.2014
No Degree - Music Education
Virginia State University
High School Diploma -
Huguenot High School
Associate of Science - Respiratory Therapy
J. Sargeant Reynolds Community College