Shawn Greene
Richmond
Summary
Flexible Supply Chain Tech. Sr. at VCU Health System with strong communication and decision-making skills. Proven track record in training and developing team members while enhancing operational efficiency. Recognized for exceptional customer relations and attention to detail, consistently delivering high-quality service in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Supply Chain Tech. Sr.
VCU Health System
Richmond, VA
10.2022 - Current
- Demonstrates a high level of initiative and creativity while tackling difficult tasks.
- Responsible for restocking medical packs on multiple units.
- Maintains accurate inventory through cycle counts and expiration dates.
- Provides professional services and support to fellow hospital staff in a dynamic work environment.
- Maintains organized environment and ensures acceptable work environment for incoming shifts.
- Delivers and receives cargo through the loading bay.
- Gained strong leadership skills through training new team members.
- Identified issues, analyzed information, and provided solutions to problems.
- Assists staff by supplementing any deficiencies in workload.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Rideshare Driver
Self-employed
Richmond, VA
03.2018 - 10.2022
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Adhered to all safety regulations and traffic laws while driving.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Delivered passengers to destinations safely and on time.
- Responded with ease to sudden changes in routes and schedules.
Online Grocery Associate
Kroger
Richmond, VA
05.2015 - 03.2018
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded orders at customers' vehicles.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Managed customer service questions and complaints for customer satisfaction.
Stower
Amazon
Richmond, VA
04.2014 - 04.2015
- Separated damaged items from functional ones before placing on shelves.
- Maintained clean and organized workspaces to uphold safety standards.
- Sorted hundreds of products onto shelves according to type, weight, and size.
- Coordinated with team members to receive shipments and store in proper locations.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Organized and restocked shelves periodically to maintain stock availability.
- Maintained safety and efficiency to maximize overall productivity.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Organized incoming shipments based on product descriptions.
- Helped train new employees in safe practices and warehouse procedures.
Team Lead
McDonald's
Richmond, VA
06.2011 - 01.2014
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Stocked and rotated food items according to expiration dates.
- Cleaned and maintained work areas, equipment and utensils.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Assisted in setting up and breaking down kitchen stations.
Education
No Degree - Music Education
Virginia State University
Petersburg, VAHigh School Diploma -
Huguenot High School
Richmond, VAAssociate of Science - Respiratory Therapy
J. Sargeant Reynolds Community College
Richmond, Virginia, VA01-2027
Skills
- Communication
- MS office
- Training & Development
- Self-Directed
- Calm under pressure
- Customer relations
- Hand jack and power jack operation
- Flexible and adaptable
- Decision-making
- Attention to detail
Accomplishments
- Supervised a team of 4 staff members.
- Helped with the reorganization of STAT Storeroom, installing braces that separate items, as well as labeling locations.
- Frequently complimented on the speed of delivery of items and helpfulness with resolving issues or locating items when little information is present.
- Operated the department with only 1 available team member.
Timeline
Supply Chain Tech. Sr.
VCU Health System
10.2022 - Current
Rideshare Driver
Self-employed
03.2018 - 10.2022
Online Grocery Associate
Kroger
05.2015 - 03.2018
Stower
Amazon
04.2014 - 04.2015
Team Lead
McDonald's
06.2011 - 01.2014
No Degree - Music Education
Virginia State University
High School Diploma -
Huguenot High School
Associate of Science - Respiratory Therapy
J. Sargeant Reynolds Community College