Shawn Halton
Charlotte,NC
Summary
Hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
Work History
Receptionist
Alter Ego Body Studio
Charlotte , NC
04.2018 - Current
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Electronics Team Leader
Walmart
Charlotte , NC
06.2021 - 12.2022
- Communicated, reported and documented suggestions, ideas, lessons learned and best practices for continuous improvement.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Park Services Supervisor
Carowinds Amusement Park
Fort Mill, SC
06.2016 - 10.2020
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Monitored staff performance and provided feedback to drive productivity.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Enhanced customer service based on feedback from guests.
- Gained strong leadership skills by managing projects from start to finish.
Education
High School Diploma -
Zebulon B. Vance
7600 IBM Drive, Charlotte, NC06.2018
Skills
- Time Management
- Business Administration
- Staff Management
- Business Operations Understanding
- Sorting and Labeling
- Strategic Planning
- Organization and Efficiency
Timeline
Electronics Team Leader
Walmart
06.2021 - 12.2022
Receptionist
Alter Ego Body Studio
04.2018 - Current
Park Services Supervisor
Carowinds Amusement Park
06.2016 - 10.2020
High School Diploma -
Zebulon B. Vance
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