Shawn Harper
Weatherford
Summary
At Collins Custom Manufacturing, I leveraged my expertise in ERP systems and exceptional leadership qualities to drive operational efficiencies and sales growth. My strategic market analysis and adept client relations significantly expanded the client base, while my hands-on approach in production, supply chain, and quality assurance ensured top-notch product delivery, aligning with key employer-desired skills.
Overview
5
5
years of professional experience
Work History
Sales / Business Development
Collins Custom Manufacturing
10.2023 - Current
- Conducted comprehensive market research to identify emerging trends and capitalize on new opportunities.
- Streamlined sales processes by implementing CRM tools, increasing efficiency and improving data management capabilities.
- Maximized lead generation through effective networking at industry events and conferences.
- Boosted sales revenue by identifying and pursuing new business opportunities within the target market.
- Analyzed competitor offerings to maintain a thorough understanding of market dynamics and devise appropriate counterstrategies.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Created and sent accurate quotes by building out detailed estimates, ensuring all cost are being accurately captured and appropriate markup is applied.
Production Manager
Collins Custom Manufacturing
05.2021 - 09.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Created streamlined production schedules in the shop with 15+ work cells and collaborated with 20-25 production employees on 2 shifts to communicate objectives and goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Partnered with leadership on recruiting, hiring and coaching production personnel. Interviewing, hiring, and onboarding dozens of employees during this time.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
QA Manager
Collins Custom Manufacturing
02.2020 - 04.2021
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Ensured compliance with industry standards by diligently following inspection protocols.
- Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
- Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
- Provided valuable input during product design reviews, helping to identify potential quality risks early in the development process.
- Performed AS9102 FAI Inspections and created the FAI document packages for customers
- Acted as QMS Coordinator to ensure our AS9100D compliance and was our acting lead during all audits to maintain registration.
- Utilized both visual and physical mechanical inspection of parts. Using a wide range of measurement tools including but not limited to; calipers, micrometers, gages, and model based definition checks with CMM machines.
CNC Machinist
Collins Custom Manufacturing
07.2019 - 01.2020
- Maintained tight tolerances with design specifications.
- Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
- Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
- Optimized tool selection for specific jobs, resulting in reduced wear and longer tool life.
- Set up, ran, and proofed out programs on CNC Mills and Lathes. Both HAAS and Mazak.
- Utilizing probing to set work offsets
- Utilizing tool setter probes to accurately touch off and set tools
- Use work orders, blueprints, and set up sheets to accurately pull material and set up new parts.
- Perform FAI on new jobs and maximize feeds and speeds to improve cycle times and tool life
Education
High School Diploma -
L.D. Bell High School
Hurst, TX06-2013
Skills
- Highly Proficient in ERP's
- Highly Proficient in Excel & Microsoft programs
- Data Analytics, Tracking, & Reporting
- Blueprints reading
- Multi-axis machining
- Precision measurement
- Production scheduling
- Operations management
- Market analysis
- Client relations
- Team leadership
- Aerospace / AS9100D / Lockheed / Bell / Commercial
Timeline
Sales / Business Development
Collins Custom Manufacturing
10.2023 - Current
Production Manager
Collins Custom Manufacturing
05.2021 - 09.2023
QA Manager
Collins Custom Manufacturing
02.2020 - 04.2021
CNC Machinist
Collins Custom Manufacturing
07.2019 - 01.2020
High School Diploma -
L.D. Bell High School
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