Shawn Henderson
4685 Micheal Jay St,GA
Summary
Dynamic professional with extensive experience in inventory management and customer service, notably at S&S Auto Solutions. Proven track record in enhancing operational efficiency and team performance through effective staff training and quality control measures. Adept at problem resolution and maintaining safety compliance, ensuring a secure and productive work environment.
Overview
8
8
years of professional experience
Work History
Temp Worker
Ranstad Staffing
10.2025 - Current
- Assisted in maintaining cleanliness and organization in work areas.
- Learned and followed safety protocols to ensure a secure work environment.
- Operated basic tools and equipment under supervision to complete assigned tasks.
- Collaborated with team members to support daily operational activities.
- Adapted quickly to new tasks and responsibilities as needed.
- Participated in training sessions to enhance skills and knowledge of operations.
- Helped maintain accurate production record by documenting run totals and materials used.
- Facilitated seamless transitions between assignments, ensuring minimal disruption to business operations for each employer.
- Enhanced team performance by providing constructive feedback and coaching.
Owner/Operator Auto Mechanic
S&S Auto Solutions
01.2018 - Current
- Managed day-to-day operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to increase service visibility and attract new clients.
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Implemented quality control measures to enhance service delivery and reduce errors.
- Trained and mentored staff in automotive repair techniques and customer service practices.
- Established partnerships with local suppliers to optimize inventory management and reduce costs.
- Directed community outreach initiatives to build brand awareness and strengthen local relationships.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Assistant
Speedway
10.2024 - 11.2025
- Coordinated daily operations to ensure efficient workflow and customer satisfaction.
- Assisted in inventory management, maintaining optimal stock levels and reducing discrepancies.
- Implemented training programs for new staff, enhancing team performance and service quality.
- Streamlined communication between departments, improving collaboration and operational efficiency.
- Analyzed customer feedback to identify areas of improvement in service delivery.
- Led initiatives to enhance compliance with safety and health regulations across the workplace.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Warehouse Forklift Operator
Bdgc Logistics
06.2023 - 07.2024
- Operated forklifts to transport materials across warehouse, ensuring safe handling and timely delivery.
- Conducted regular equipment inspections to maintain compliance with safety standards and operational efficiency.
- Collaborated with team members to coordinate inventory management, improving stock accuracy and retrieval speed.
- Implemented process improvements that reduced material handling time and increased overall workflow efficiency.
- Trained new employees on forklift operation and safety protocols, enhancing team productivity and adherence to guidelines.
- Monitored inventory levels, identified discrepancies, and assisted in stock replenishment efforts for optimal supply management.
- Maintained cleanliness and organization of work area to support a safe and efficient warehouse environment.
- Assisted in loading and unloading shipments, ensuring proper placement of goods for effective storage solutions.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Education
High School Diploma -
Longwood Senior High
Yaphank, NY2000
Skills
Inventory management
Customer service
Forklift operation
Safety compliance
Quality control
Staff training
Equipment maintenance
Data entry
Community outreach
Problem resolution
Sales experience
Time management
Professional and mature
Timeline
Temp Worker
Ranstad Staffing
10.2025 - Current
Assistant
Speedway
10.2024 - 11.2025
Warehouse Forklift Operator
Bdgc Logistics
06.2023 - 07.2024
Owner/Operator Auto Mechanic
S&S Auto Solutions
01.2018 - Current
High School Diploma -
Longwood Senior High