Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic

SHAWN HILLIARD

Broadview Heights,OH

Summary

Dynamic professional with a proven track record at Cuyahoga County Juvenile Court, excelling in partnership development and effective communication. Achieved a 15% increase in organizational profits through strategic community outreach and relationship building. Skilled in marketing and crisis management, driving impactful initiatives that enhance engagement and foster growth.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Community Relations Coordinator

Cuyahoga County Juvenile Court
Cleveland, OH
01.2015 - Current
  • Establish and manage partnerships with local organizations for youth community service placements, ensuring compliance with legal employment standards
  • Evaluate and match youth to appropriate work opportunities based on assessed skills and maturity, followed by thorough orientation and expectation setting
  • Monitor youth performance, facilitate job placements, and complete necessary reporting, contributing to a 15% increase in organizational profits through enhanced community outreach

Consultant

Advanced Federated Protection Inc
Cleveland, OH
01.2014 - Current
  • Develops integrated branding, marketing, and public relations campaigns to target primary demographics, enhancing sales and brand awareness
  • Designs and manages marketing initiatives using competitive market analysis and leverages multiple platforms, including digital advertisements and social media
  • Coordinates public relations and outreach events to forge strategic alliances and partnerships, fostering business relationships and resource expansion
  • Creates engaging content and employs social media strategies to boost web traffic and client presence, resulting in measurable growth in sales
  • Monitors and adapts to emerging technologies, industry trends, and search engine algorithms to develop brand strategies and maintain competitive market positioning

President

Real Talk Live
Cleveland, OH
01.2013 - Current
  • Oversee the production, writing, editing, and directing of engaging content for a live-broadcast talk show, focusing on human interest, current events, and real-life issues to enhance listener engagement
  • Manage the review and editing process of recorded interviews and news stories, ensuring high-quality content for broadcast
  • Handle guest acquisition, schedule coordination, budget administration, and monitoring of show metrics to optimize operations
  • Develop and implement marketing campaigns based on competitive market analysis and manage public relations initiatives to foster strategic partnerships and organizational growth

Membership Director

YMCA of Greater Cleveland
Cleveland, OH
01.2007 - 01.2015
  • Directed membership initiatives, achieving targets by delivering high-quality member support and enhancing satisfaction and retention
  • Devised and administered the annual membership budget, ensuring cost-effective resource utilization
  • Crafted and implemented marketing strategies across various media platforms to strengthen community engagement and drive membership growth
  • Orchestrated special events and promotional activities that fortified the referral network and bolstered new member acquisition

Admission Counselor

Sanford Brown College
Middleburg Heights, OH
01.2005 - 01.2007

Youth Initiatives Coordinator

West Side Ecumenical Ministry
Cleveland, OH
01.2002 - 01.2005

Public Relations/Media Director

Cleveland City Council Campaign
Cleveland, OH
01.1997 - 01.2002

Substitute Teacher

Cleveland Board of Education
Cleveland, OH
01.1994 - 01.2001

Education

Certification in Rewire Cognitive Behavorial Theory -

ROCA Impact Institute
01.2024

Certification in Impact of Trauma on Development and Delinquency -

School or University
01.2024

Bachelor of Arts - English and Communications

Ohio University
Cleveland, OH
06.1994

Certification in Child Abuse, Neglect, and Mandatory Training -

Training / Courses

Certification in Unlocking the Power of Restorative Justice -

Training / Courses

Certification in Crisis Prevention Juvenile Suicide -

Training / Courses

Skills

  • Marketing
  • Relationship building
  • Organizational Skills
  • Partnership development
  • Effective communication
  • Client relations
  • Verbal and written communication
  • Crisis management

Certification

  • Certification in Rewire Cognitive Behavioral Theory, 01/01/24
  • Certification in Impact of Trauma on Development and Delinquency, 01/01/24
  • Certification in Child Abuse, Neglect, and Mandatory Training, 01/01/24
  • Certification in Unlocking the Power of Restorative Justice, 01/01/24
  • Certification in Crisis Prevention Juvenile Suicide, 01/01/24

Accomplishments

  • Partnership Development, Increased youth community service placements by 20% with strategic partnerships.
  • Branding Success, Boosted brand awareness by 30% through innovative marketing initiatives.
  • Show Engagement, Elevated talk show audience engagement by 25% through compelling content strategies.
  • Membership Growth, Achieved 15% membership growth with targeted marketing and retention strategies.

Languages

English, Advanced

Timeline

Community Relations Coordinator

Cuyahoga County Juvenile Court
01.2015 - Current

Consultant

Advanced Federated Protection Inc
01.2014 - Current

President

Real Talk Live
01.2013 - Current

Membership Director

YMCA of Greater Cleveland
01.2007 - 01.2015

Admission Counselor

Sanford Brown College
01.2005 - 01.2007

Youth Initiatives Coordinator

West Side Ecumenical Ministry
01.2002 - 01.2005

Public Relations/Media Director

Cleveland City Council Campaign
01.1997 - 01.2002

Substitute Teacher

Cleveland Board of Education
01.1994 - 01.2001

Certification in Rewire Cognitive Behavorial Theory -

ROCA Impact Institute

Certification in Impact of Trauma on Development and Delinquency -

School or University

Bachelor of Arts - English and Communications

Ohio University

Certification in Child Abuse, Neglect, and Mandatory Training -

Training / Courses

Certification in Unlocking the Power of Restorative Justice -

Training / Courses

Certification in Crisis Prevention Juvenile Suicide -

Training / Courses

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