Shawn Hotop
Independence Health Systems
Perryville,Mo
1
Certification
13
years of professional experience
Results-oriented physical therapist assistant and sales consultant with a proven track record of generating revenue and cultivating strong client and patient relationships in the healthcare and B2B sales sectors. Expertise in identifying customer needs and delivering tailored solutions that drive business growth, supported by a solid foundation in post-surgical rehabilitation and a deep understanding of anatomy and physiology. Recognized as a reliable team player, fostering collaboration and adaptability to align with evolving business objectives. Demonstrated ability to manage and grow a large multi-state territory in B2B sales consulting, effectively communicate patient care plans to multidisciplinary medical teams in a variety of healthcare settings, and experience in managing logistics to meet customer's needs and maintain customer retention.
Work History
Staff Physical Therapist Assistant
- Supervised therapeutic exercise, gait training, and functional mobility treatments under physical therapist plans of care.
- Instructed patients and caregivers on home exercise programs, safety precautions, and activity modification techniques.
- Documented patient progress, treatment response, and care updates in electronic medical records with accuracy.
- Coordinated daily caseload priorities to support timely therapy sessions and efficient patient flow.
- Reinforced infection control, equipment readiness, and safety practices to maintain compliant therapy environments.
- Ensured effective communication with interdisciplinary team members to optimize overall patient care.
- Maintained accurate documentation of patient treatments, progress reports, and discharge summaries for seamless communication among healthcare providers.
- Demonstrated commitment to ongoing professional development by attending workshops, conferences, and seminars related to physical therapy practices.
Sales Consultant
1 Year- Oversaw territory strategy and growth across a large territory: Missouri, Illinois, Tennessee, Kentucky, and Mississippi within the janitorial equipment, chemical, foodservice packaging, and industrial packaging industry.
- Monitored quarterly and ongoing sales activities to stay on track toward yearly sales quota exceeding 10% over my yearly goal.
- Generated increased sales revenue through effective follow up meetings with current and prospective customers.
- Coordinated monthly out-of-town travel (1–2 nights) to maintain active customer relationships and troubleshoot complex logistics affecting customer satisfaction.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained a sense of urgency in answering customer questions and requests through email or voice messaging.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Maximized customer retention by resolving issues quickly.
Rehabilitation Program Director
11 Months- Managed a team of DPTs, OTs, PTAs and COTAs.
- Managed the day-to-day operations of the rehabilitation program, including staff supervision, budgeting, scheduling, and record keeping.
- Collaborated with physicians, case managers, and therapists to resolve care coordination issues.
- Work closely with Director of Nursing, Administrator and other health professionals to monitor patient outcomes data to assess effectiveness of rehabilitative interventions.
- Provided case management services, including referrals to other community resources, to ensure that clients receive appropriate care.
- Managed daily operations of rehabilitation program, overseeing staff supervision, budgeting, scheduling, and record keeping to ensure program efficiency.
- Organized support groups for individuals with disabilities to encourage socialization and peer support.
- Facilitated communication among stakeholders, enhancing collaboration between family members, physicians, therapists, insurance companies, and employers.
- Reviewed clinical documentation for accuracy, completeness, and compliance with facility standards.
Physical Therapist Assistant
10 Years 9 Months- Assisted physical therapists in delivering patient treatments, focusing on therapeutic exercise and manual therapy techniques to enhance recovery.
- Provided therapeutic services to patients in skilled nursing facility and outpatient clinic, contributing to improved patient outcomes.
- Collaborated effectively with other members of the healthcare team to ensure quality care for all patients.
- Collaborated with interdisciplinary healthcare team to deliver quality care, ensuring comprehensive treatment plans for all patients.
- Maintained professional relationships with all staff members while working in an interdisciplinary team setting.
- Demonstrated excellent organization and communication skills.
- Resolved customer complaints through effective communication strategies.
- Developed excellent communication skills while interacting with customers.
- Communicated with physicians to provide updates on patient care.
Physical Therapist Assistant
1 Year- Assisted in inpatient and outpatient rehabilitation services following surgical procedures.
- Assessed patient gait patterns through direct observation of mobility and transitions from sitting to standing.
- Educated patients on proper body mechanics and tailored home exercise programs to enhance recovery.
- Provided patient education on proper body mechanics and home exercise programs.
- Maintained a high level of knowledge about safety standards, proper body mechanics, and infection control protocols.
- Demonstrated knowledge of anatomy, physiology, kinesiology and biomechanics when assisting with patient care.
- Effectively communicated and collaborated with physical therapists, physicians, and other healthcare professionals.
- Facilitated communication between the physical therapist and other medical personnel regarding the plan of care.
Physical Therapist Assistant
10 Months- Assisted physical therapists in providing treatments to patients, including therapeutic exercise and manual therapy techniques.
- Organized and managed schedule to prevent overlapping appointments in field visits.
- Monitored vital signs such as blood pressure, heart rate and respiration rate during treatments.
- Facilitated communication between physical therapist and medical personnel to align on patient care plans.
- Motivated patients during rehabilitation by encouraging goal achievement.
- Demonstrated excellent communication skills to ensure customer satisfaction.
- Facilitated communication between the physical therapist and other medical personnel regarding the plan of care.
- Collaborated effectively with other members of the healthcare team to ensure quality care for all patients.
- Provided home health services in underserved areas in the greater St. Louis areas.
Education
Associate of Applied Science (A.S.) - Physical Therapist Assistant
Skills
Orthopedic rehabilitation
Post-surgical rehabilitation
B2B Sales Consulting
Consultative Selling
Prospecting
Time management
Operations management
Logistics coordination and management
Interpersonal Communication
Product sales knowledge
Customer service and account retention
Certification
- Licensed Physical Therapist Assistant - # 2014002123
- Licensed Life and Health Insurance Producer - # 8401536
Personal Information
Title: Sales Representative
Timeline
Staff Physical Therapist Assistant
Independence Health Systems
10.2026 - CurrentRead More
Sales Consultant
Imperial Brady
10.2025 - 10.2026Read More
Rehabilitation Program Director
Select Rehabilitation
11.2024 - 10.2025Read More
Physical Therapist Assistant
Mid America Rehab
02.2016 - 02.2017Read More
Physical Therapist Assistant
Select Rehabilitation
01.2015 - 10.2025Read More
Physical Therapist Assistant
Healthline HomeCare
02.2014 - 12.2014Read More
Mineral Area College
Associate of Applied Science (A.S.) from Physical Therapist Assistant
Read More