Shawn Jimmerson
Arlington,TN
Summary
Supply Chain Operational leader with extensive experience in optimizing warehouse operations and managing teams. Proven track record in driving process improvements and resolving complex logistical challenges, ensuring seamless collaboration between IT and operations teams to enhance service delivery.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
CEVA Logistics Inc.
Millington, Tennessee
01.2026 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Oversaw daily operations and workflow management in logistics environment.
- Coordinated staff schedules to optimize resource allocation and enhance operational efficiency.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Trained and mentored new employees in operational procedures and best practices.
- Collaborated with cross-functional teams to streamline processes and improve communication.
- Resolved operational issues quickly to minimize disruptions in service delivery.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
- Analyzed operational data to identify trends and implement improvements that aligned with strategic goals.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Outbound Operations Administrator
Ceva Logistics
Millington, TN
05.2025 - Current
- Released orders to operations team for timely processing using SAP.
- Supported VAS teams with order tracking, ensuring accurate completion dates and verified shipments.
- Coordinated pickup requests for outgoing shipments
- Created, submitted, and tracked BOLs.
- Scheduled shipments and arranged appointments.
Owner/Operator
Block Team Transport, LLC
Memphis, TN
07.2023 - 04.2025
- Picked up and delivered Amazon freight to USPS locations in Midsouth, ensuring timely and efficient service through Amazon contract and Relay app.
- Bidded on jobs, scheduled pickups, navigated routes, and scanned deliveries using Amazon load boards and app for streamlined operations.
- Managed daily operations for transportation and logistics services.
- Oversaw scheduling and routing for efficient delivery processes.
- Led a team of drivers ensuring compliance with safety regulations.
Logistics Analyst
AT&T
Memphis, TN
01.2011 - 07.2023
- Managed IBM portal for non-EDI vendors, resolved purchase order and shipment issues, and collaborated with vendors to facilitate smooth supply chain operations.
- Supported vendors with supply chain challenges, including BOL compliance, label compliance, order release processes, damaged freight claims, ASN reporting, and TL/LTL shipment tracking and reporting.
- Collaborated with planners to resolve shipment issues, ensured transportation compliance with routing guides, managed EDI and portal submissions, tracked orders, and disputed deliveries.
- Managed vendor shipments to distribution centers (DCs) and worksites, coordinating with vendors to maintain accurate timelines and logistics for smooth delivery.
- Received wireline and RL Uverse orders, consolidated and planned shipments, and assigned them to carriers using Oracle Transportation Management System (OTM) for efficient transportation management.
- Performed data analysis to identify cost-efficient transportation solutions, offering insights to optimize shipping processes and reduce overall costs.
- Led system compliance projects focused on updating and standardizing Location IDs and ensuring accurate internal information, contributing to improved data integrity and warehouse operations.
- Maintained vendor compliance and managed relationships in transportation, purchase orders, labeling, and packaging; ensured adherence to agreed-upon standards and processes within WMS system.
- Gathered data and provided problem-solving support to address shipment, order, and transportation issues.
- Used OTM to consolidate orders based on pickup dates, submit shipments to carriers, plan order fulfillment, and onboard new vendors through EDI for streamlined integration into the system.
WMS Superuser
AT&T
Memphis, TN
01.2018 - 10.2020
- Led the transition from Red Prairie to Oracle WMS, streamlining warehouse operations.
- Created and executed User Acceptance Testing (UAT) scenarios for all new WMS features, rigorously testing them to ensure robust functionality before implementation.
- Gathered requirements and created business requirements documents (BRDs) for integrating features from two previous WMS systems into new solution, ensuring seamless data flow from JDA into WMS.
- Designed process flows and detailed work instructions (DWIs) for entire facility, including SKU category setup, while serving as Subject Matter Expert (SME) for inbound operations, outbound operations, direct fulfillment, and inventory, tracking UAT progress and results.
Manager Logistics
AT&T
Memphis, TN
01.2011 - 12.2017
- Led the 'Lean' initiative, implementing process improvements through Lean and Six Sigma methodologies to enhance operational efficiency and reduce waste across warehouse functions.
- Managed the Slotting processes and analytics for BULK Operations, ensuring efficient placement of items and optimal warehouse space utilization to improve picking and replenishment workflows.
- Streamlined day-to-day operations within the warehouse through targeted process improvements.
- Previously oversaw various aspects of the picking and shipping operations, gaining comprehensive knowledge of warehouse logistics and the ability to support cross-functional areas.
- Coordinated facility operations from receiving to pick locations, fast-flow bays, slow-pick shelves, pallet picks, shipping, order allocation, and replenishment, collaborating with RF guns to enhance data capture.
- Monitored performance metrics with Workforce Management System, utilized Red Prairie for timekeeping processes in MyTime and Kronos, and applied Microsoft Office Suite along with warehouse management tools like WBS and McHugh Digital Logistics.
- Managed shipping documentation, including Bill of Lading (BOL), packing lists, and shipping labels, processing hard copies and EDI.
Education
Associate of Applied Science - Logistics Management
Southwest TN Community College
Memphis, TN01-2010
Skills
- Supply chain management
- Logistics oversight
- Order processing
- Vendor compliance
- Operational analysis
- Process improvement
- Lean manufacturing principles
- Workflow management
- Team collaboration
- Management
- Problem solving
- Root-cause analysis
- Effective communication
- Teamwork and collaboration
- Logistics expertise
- Staff scheduling
Military Service
- Tennessee Army National Guard, Honorable Discharge, 01/01/94, 12/31/14, Mechanized Infantry, Field Artillery, Transport Operator (Heavy Equipment)
- United States Marine Corp Reserve, Honorable Discharge, 01/01/93, 12/31/94, Aircraft Firefighter and Rescue
Timeline
Operations Supervisor
CEVA Logistics Inc.
01.2026 - Current
Outbound Operations Administrator
Ceva Logistics
05.2025 - Current
Owner/Operator
Block Team Transport, LLC
07.2023 - 04.2025
WMS Superuser
AT&T
01.2018 - 10.2020
Logistics Analyst
AT&T
01.2011 - 07.2023
Manager Logistics
AT&T
01.2011 - 12.2017
Associate of Applied Science - Logistics Management
Southwest TN Community College