Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Johansen

Nevada,MO

Summary

Physically fit Overnight Stocker with 6 years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule. Accurate individual comfortable lifting up to 60 pounds and working independently with little to no supervision. Quick learner accomplished in organizing shipments and unloading delivery trucks. Expertise in inventory management and quality control. Skilled Overnight Stocker experienced in most environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

5
5
years of professional experience

Work History

Fry Cook

Woods Suoermarket
12.2023 - Current
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Excellent customer service.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Tested temperatures of food at specified intervals by using food thermometers.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Improved customer satisfaction by maintaining a clean and efficient fry station.
  • Ensured minimal downtime for fryers through regular cleaning and maintenance procedures.

Feild Associate

Premium Retail Services Inc
10.2023 - 03.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Maintained effective team member communication.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Contributed to loss prevention efforts by adhering to company policies and procedures regarding theft deterrence measures.
  • Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Prevented backorders by monitoring inventory levels closely; replenishing stocks as necessary before reaching critical low points.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Cook Shift Leader

Medicalodges
12.2022 - 08.2023
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.
  • Trained and supervised cooking staff to expertly meet daily needs.

Overnight Stock Associate

Walmart
08.2020 - 12.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unloaded arriving product stock and moved to store display areas.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained a clean and organized store environment by removing empty pallets, cardboard, and trash after stocking duties were completed.
  • Maintained a high level of product knowledge, enabling efficient stocking practices and accurate assistance to customers when needed.
  • Proactively identified opportunities for process improvement within the overnight stocking operation, sharing insights with management for potential implementation.
  • Managed time effectively to complete nightly tasks within allotted timeframe, minimizing the need for additional overtime hours.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
  • Assisted in training new Overnight Stock Associates on proper procedures, ensuring consistent performance across the team.
  • Collaborated with team members to complete tasks quickly and accurately, reducing customer complaints related to out-of-stock items.
  • Increased efficiency of the stocking process by effectively utilizing equipment such as pallet jacks and hand trucks.
  • Contributed to a positive workplace culture through cooperation with coworkers and adherence to company policies during overnight shifts.
  • Reduced safety hazards by promptly addressing spills, broken items, or other potentially dangerous situations discovered while stocking shelves.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Optimized backroom organization through diligent sorting and placement of overstock items, facilitating easier access for future restocking needs.
  • Contributed to a reduction in shrinkage by carefully handling merchandise and diligently reporting any signs of theft or damage observed during overnight shifts.
  • Maintained neat, organized stockroom free of hazards.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Internet Technical Support Representative

Insite Support Services Inc.
12.2019 - 08.2020
  • Resolved complex connectivity problems through thorough troubleshooting and effective communication with customers.
  • Developed strong relationships with clients by consistently exceeding expectations in technical knowledge and problem-solving abilities.
  • Ensured a high level of customer satisfaction with prompt resolution of software, hardware, and network problems.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Increased customer satisfaction by providing timely and accurate technical support for internet-related issues.
  • Reduced repeat calls by effectively educating customers on self-help resources available online or via phone system prompts.
  • Actively participated in ongoing training and certification programs to maintain a high level of expertise in the ever-evolving field of internet technology support.
  • Used ticketing systems to manage and process support actions and requests.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Documented support interactions for future reference.
  • Researched product and issue resolution tactics to address customer concerns.

Cook

Casey's
09.2019 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

High School Diploma -

Nevada High School
Nevada, MO
05.1994

Skills

  • Reliability and punctuality
  • Strong attention to detail
  • Efficient multitasking
  • Food presentation
  • Supply Restocking
  • Adaptable to change
  • Food Safety Compliance
  • Waste Prevention
  • Surface sanitation
  • Supply Management
  • Ingredients measuring
  • Proper food handling
  • Food Preparation
  • Cross-Training Capabilities
  • Inventory Management
  • Accurate portion control
  • Professionalism under pressure
  • Station Setup
  • Food Storage
  • Sanitation Practices
  • Quick Decision Making

Timeline

Fry Cook

Woods Suoermarket
12.2023 - Current

Feild Associate

Premium Retail Services Inc
10.2023 - 03.2024

Cook Shift Leader

Medicalodges
12.2022 - 08.2023

Overnight Stock Associate

Walmart
08.2020 - 12.2022

Internet Technical Support Representative

Insite Support Services Inc.
12.2019 - 08.2020

Cook

Casey's
09.2019 - 12.2019

High School Diploma -

Nevada High School

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Shawn Johansen